At a Glance
- Tasks: Support training logistics and enhance educational initiatives for iconic skincare brands.
- Company: Join a leading beauty company with a focus on innovation and sustainability.
- Benefits: Enjoy hybrid working, generous leave, and exclusive staff discounts.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the beauty industry while developing your skills.
- Qualifications: Experience in retail beauty and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Estée Lauder Companies’ Skincare Cluster unites some of the world’s most iconic brands, each delivering exceptional results through unique expertise. Clinique offers dermatologist-developed, allergy-tested, fragrance-free formulas for all skin types and tones. La Mer delivers the ultimate in luxury with its legendary Miracle Broth. The Men’s Skincare Group leads with targeted solutions from Clinique for Men and LAB SERIES. Origins blends potent botanicals and science with a commitment to sustainability, while Dr.Jart+ pioneers innovative formulas like the original BB Cream. Together, these brands combine science, nature, and artistry to inspire confidence worldwide.
The Education Assistant Manager plays a key behind-the-scenes role in supporting the planning, coordination, and delivery of the Education Strategy. This position focuses on the administrative and operational aspects of training, ensuring seminars run smoothly and efficiently while supporting the sales and education teams. Working closely with internal teams, the role involves coordinating training logistics, managing schedules, supporting recognition programmes, and maintaining clear communication between stakeholders. It also includes tracking seminar performance, assisting with reporting and budget management.
WHAT THIS ROLE DOES
- Sales & Service Education
- Lead beauty advisor recognition programmes and manage uniform budget allocation.
- Support the manager in enhancing sales-driven educational initiatives, ensuring that content is tailored to both in-store and online environments.
- Influence the development of service experience tools, ensuring that they align with high-touch service principles and are effective across all consumer touchpoints.
- Team Leadership & Development
- Manage education and retail sales cost centres.
- Support the manager in coaching the team, developing their skills in content creation, instructional design, and the use of digital learning technologies.
- Assist in providing ongoing training and development to enhance team members' presentation, strategic thinking, and adult learning skills.
- Performance Monitoring & Reporting
- Design and deploy evaluations to assess training effectiveness.
- Oversee the tracking and reporting of educational programme success, measuring the effectiveness of training through feedback, assessments, and KPIs.
- Continuously improve learning outcomes by gathering feedback from stakeholders and adjusting content or delivery methods as needed.
- Administrative Responsibilities
- Coordinate training courses, including event/venue/BA registrations and travel management.
- Ensure clear communication between sales, education teams, and head office.
- Assist in organising beauty advisor recognition events, such as milestone store rewards and seasonal product launches.
- Support the formatting of brand presentations to a high standard based on direction and brief.
WHAT YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE
- Proven ability to leverage consumer insights to formulate action plans to deliver on strategy.
- Excellent verbal and written communication skills, both in person and virtually.
- Demonstrates analytic and strategic skills necessary to adapt strategy based on local opportunities and threats.
- Results-driven and action-oriented.
- Business acumen with good analytical and commercial skills.
- Able to drive and facilitate change.
- Experience in conflict and interpersonal interactions.
- Extensive knowledge and experience in the retail beauty industry.
- Proven ability to build collaborative relationships with retailers, direct reports, and peers.
COMPENSATION & BENEFITS
- Hybrid Working
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- LinkedIn learning
Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC) employer: Estee Lauder Companies
The Estée Lauder Companies is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration within the beauty industry. With a strong focus on employee growth, the Education Assistant Manager role provides opportunities for professional development through coaching and training initiatives, all while enjoying benefits like hybrid working, generous annual leave, and a supportive environment that prioritises mental health and wellbeing. Located in London, this position allows you to be part of a globally recognised brand committed to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those connected to Estée Lauder. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Clinique, Origins, and Dr Jart+ thoroughly. Show us you understand their brands and how you can contribute to their education strategy.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your communication skills, as they’re key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Clinique, Origins, Dr Jart+, Education Assistant Manager, London (6-month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Education Assistant Manager role. Highlight your experience in training coordination and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role requires excellent verbal and written communication, don’t hold back! Use clear and concise language in your application. We love seeing candidates who can express their ideas effectively, so let your personality shine through!
Demonstrate Your Analytical Skills:The job involves performance monitoring and reporting, so be sure to mention any experience you have with data analysis or tracking success metrics. We’re looking for someone who can adapt strategies based on insights, so show us what you've got!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with Clinique, Origins, and Dr Jart+. Understand their unique selling points and how they cater to different skin types. This knowledge will help you demonstrate your passion for the brands and show that you're ready to support their education strategy.
✨Showcase Your Communication Skills
Since this role involves a lot of coordination and communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in training or team settings. This will highlight your ability to manage relationships and convey information efficiently.
✨Be Results-Driven
Prepare to discuss specific instances where you've achieved measurable results in previous roles. Whether it’s improving training effectiveness or enhancing team performance, having concrete examples will showcase your action-oriented mindset and business acumen.
✨Emphasise Adaptability
The beauty industry is ever-changing, so be ready to talk about how you've adapted strategies based on feedback or market trends. Share experiences where you've successfully navigated change, as this will demonstrate your ability to drive and facilitate change within a team.
