At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand at Marks and Spencer's Kingston.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Flexible hours and a diverse culture that values your input.
- Why this job: Kickstart your retail career in a dynamic and supportive environment.
- Qualifications: Retail experience, coaching skills, and a passion for cosmetics.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching and mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast paced work environment
- Previous experience with retail point of sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Clinique Counter Manager Marks and Spencer's Kingston 28.5hours employer: Estee Lauder Companies
Marks and Spencer's Kingston offers an inspiring work environment where you can thrive as a Clinique Counter Manager. With a strong emphasis on coaching and development, we provide our employees with exceptional training opportunities and a diverse culture that fosters personal growth. Join us to be part of a prestigious beauty leader that values your contributions and rewards your hard work with a competitive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Clinique Counter Manager Marks and Spencer's Kingston 28.5hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marks and Spencer's values and how they align with your own. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Since the role involves leading and developing a team, think of examples from your past where you've successfully coached someone. Be ready to share these stories during your interview to demonstrate your leadership abilities.
✨Tip Number 3
Show off your customer service flair! Prepare to discuss how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs—this will highlight your passion for retail.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the position. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Clinique Counter Manager Marks and Spencer's Kingston 28.5hours
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our values and how you can inspire others in a fast-paced environment.
Highlight Your Coaching Skills:Make sure to emphasise any previous supervisory or coaching roles you've had. We love candidates who can mentor and develop their team, so share specific examples of how you've helped others achieve their goals.
Be Authentic:We appreciate authenticity! Use your own voice in your application and be honest about your experiences. This helps us get a real sense of who you are and how you would fit into our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products Inside Out
Make sure you’re well-versed in the cosmetics range that Clinique offers. Familiarise yourself with the key products, their benefits, and how they cater to different customer needs. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored team members in previous roles. Think about specific situations where your guidance led to improved performance or sales. This will demonstrate your ability to lead and develop others, which is crucial for the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share anecdotes that highlight your ability to connect with customers, understand their needs, and deliver personalised experiences. This is key in a retail environment, especially in beauty.
✨Familiarise Yourself with Retail Operations
Brush up on your knowledge of retail operations, including inventory management and cash handling. Be prepared to discuss how you’ve managed these aspects in past roles, as this will show your readiness to handle the operational side of the counter manager position.
