At a Glance
- Tasks: Deliver exceptional customer service and create memorable in-store experiences.
- Company: Join the iconic Jo Malone London team in a vibrant boutique environment.
- Benefits: Flexible hours, creative events, and a supportive team culture.
- Other info: Exciting opportunities for growth and development in a fast-paced retail setting.
- Why this job: Be part of a brand that values creativity and personal connections with customers.
- Qualifications: Passion for service, creativity, and a friendly attitude are key.
The predicted salary is between 20000 - 25000 £ per year.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Focusing on fragrant fun, curiosity and kindness, the Stylist serves as the host with the most, entertaining visitors from around the world and showcasing The World of Jo Malone London™ to customers, colleagues, corporate clients and media contacts.
Creativity is day‑to‑day: from signature hand and arm massage to wedding consultations, floral crowns, graffiti artists, chocolate tasting and cocktail master classes. Our services and events are the talk of the town.
Responsibilities- Deliver exceptional customer service
- Maximise sales performance and productivity
- Build collaborative relationships with your colleagues
- Support the execution of in‑store events
- Aware of stock and inventory
- Maintain high visual merchandising standards and a clean work environment
- Monitor competitor activity and drive an omni‑channel approach
- Adhere to brand grooming guidelines
- Maintain a high standard of housekeeping
- Warm, kind, friendly with a “can‑do” attitude
- Passionate about service and storytelling, adaptable and versatile
- Gracious, intelligent, smart with a groomed, clean and crisp image
- Ability to provide inspirational, authentic and personal customer service
- Willingness to work retail hours including days, nights, weekends and special events in a fast‑paced environment
- Qualification in makeup artistry or previous retail makeup experience preferred; amateur‑level experience welcome if you demonstrate high creative and technical skill
- Ability to provide inspirational, authentic and personalized customer service
- Willingness to work retail hours including days, nights, weekends and special events in a fast‑paced environment
- Previous experience with retail point‑of‑sale software
Jo Malone London - Cheltenham - The Stylist - 11.5hrs over 2 days - permanent employer: Estee Lauder Companies
At Jo Malone London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and exceptional customer service. Our Cheltenham boutique offers a unique opportunity for Stylists to engage with a diverse clientele while participating in exciting in-store events that enhance personal and professional growth. With a commitment to employee development and a supportive team environment, we ensure that every team member feels valued and inspired to bring their best selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London - Cheltenham - The Stylist - 11.5hrs over 2 days - permanent
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and services. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Attend events or workshops related to the beauty industry. Meeting people in person can lead to opportunities that aren’t advertised online. Plus, it’s a great way to showcase your personality and creativity!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios with friends or family where you provide exceptional service. This will help you feel more confident during interviews and demonstrate your ability to create memorable experiences for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your unique skills and experiences that align with the Stylist role at Jo Malone London.
We think you need these skills to ace Jo Malone London - Cheltenham - The Stylist - 11.5hrs over 2 days - permanent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the warm, kind, and friendly vibe that you bring to customer service. Don’t be afraid to share a bit about yourself and why you’re passionate about Jo Malone London.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or makeup artistry. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Be Creative:Since creativity is key in this role, don’t hesitate to showcase your creative side in your application. Whether it’s through your writing style or by sharing examples of your creative work, we want to see how you can bring fun and flair to our boutique!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining the Jo Malone London family!
How to prepare for a job interview at Estee Lauder Companies
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Jo Malone London's values.
✨Demonstrate Your Creativity
Since creativity is key in this role, come prepared with ideas on how you could enhance the in-store experience. Think about unique events or services you could suggest that would resonate with customers and showcase your innovative thinking.
✨Know the Brand Inside Out
Familiarise yourself with Jo Malone London's products and brand story. Being able to discuss their fragrances and services knowledgeably will show your genuine interest and help you connect with the interviewers.
✨Dress to Impress
As a Stylist, maintaining a polished appearance is crucial. Dress in a way that reflects the brand's aesthetic while also showcasing your personal style. This will demonstrate your understanding of the grooming guidelines and your commitment to the role.
