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- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, but passion for beauty and customer service is key.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20 stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours.
Estee Lauder Companies - The Cosmetic Company Store - Cannock - 15 hour Key Holder employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estee Lauder Companies - The Cosmetic Company Store - Cannock - 15 hour Key Holder
✨Tip Number 1
Get to know the Estée Lauder brands inside out! Familiarise yourself with their products and values. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can give you insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 3
Prepare for the interview by practising common retail scenarios. Think about how you would handle customer complaints or boost sales. This will help you demonstrate your problem-solving skills and customer service expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Estée Lauder family.
We think you need these skills to ace Estee Lauder Companies - The Cosmetic Company Store - Cannock - 15 hour Key Holder
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for beauty and customer service shine through. We want to see that you’re genuinely excited about the opportunity to work with our luxury brands!
Tailor Your CV: Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Key Holder.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies' brands and their unique selling points. This knowledge will help you demonstrate your passion for the products during the interview, showing that you're not just looking for any job, but that you're genuinely interested in being part of this luxury brand family.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this role requires a strong focus on delivering personalised service that aligns with the brand's values.
✨Demonstrate Leadership Potential
As a Key Holder, you'll be expected to support the Store Manager. Be ready to discuss any supervisory or mentoring experiences you've had. Share specific instances where you led a team or helped colleagues achieve their targets, showcasing your ability to inspire and motivate others.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle retail challenges. Think about situations like managing stock levels during busy periods or resolving customer complaints, and prepare structured responses that highlight your critical thinking and adaptability.