Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Competitive pay, outstanding training, and career progression opportunities.
- Why this job: Be the CEO of your own store and make a real impact.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Counter Manager Counter Manager in Cambridge employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager Counter Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the hunt for a Counter Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your leadership skills. Think about examples from your past experiences where you've coached a team or handled customer service challenges with finesse.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that excite you, and tailor your approach to each one!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Counter Manager Counter Manager in Cambridge
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, especially in a fast-paced retail environment. Share specific examples that demonstrate your ability to coach others and achieve results.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the posting, like 'customer relationship management' and 'business planning', to show us you’re the perfect fit for the Counter Manager role.
Be Results-Oriented: We’re looking for someone who’s driven to meet objectives and standards. In your application, include metrics or achievements that showcase your results-oriented mindset. Whether it’s sales targets you’ve smashed or customer satisfaction scores you’ve improved, we want to hear about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
As a Counter Manager, you'll need to demonstrate your understanding of sales targets and business metrics. Before the interview, familiarise yourself with key performance indicators relevant to retail. Be ready to discuss how you've met or exceeded these in past roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership and coaching abilities. Think about specific situations where you’ve successfully developed team members or resolved conflicts. This will show that you can inspire and lead a high-performing team.
✨Customer-Centric Mindset
Since customer service is crucial, be prepared to share stories that illustrate your ability to anticipate and meet customer needs. Discuss how you've handled difficult situations with diplomacy and tact, showcasing your interpersonal skills.
✨Strategic Planning Insights
The role requires strategic thinking, so come equipped with ideas on how you would create and execute a business plan for the store. Think about potential in-store events or marketing strategies that could attract customers and enhance their experience.
