Boutique Retail Lead: Deliver 5-Star Service & Growth

Boutique Retail Lead: Deliver 5-Star Service & Growth

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Estee Lauder Companies

At a Glance

  • Tasks: Lead a dynamic retail team and deliver exceptional customer experiences.
  • Company: Join the iconic MAC brand under Estée Lauder Companies.
  • Benefits: Competitive pay, employee discounts, and opportunities for growth.
  • Other info: Exciting environment with chances to organise events and mentor your team.
  • Why this job: Be a key player in creating memorable shopping experiences and driving sales.
  • Qualifications: Retail management experience and a passion for beauty.

The predicted salary is between 30000 - 40000 £ per year.

Estée Lauder Companies' MAC brand is seeking a Boutique Manager to lead a high‑performing retail team on the shop floor.

You will prioritize delivering a premium customer experience, coaching staff, and ensuring sales targets are met while maintaining pristine VM standards and store operations.

You will spend significant time on the floor, mentoring your team, organising in-store events, and driving omni-channel initiatives to enhance the MAC experience for every customer.

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Boutique Retail Lead: Deliver 5-Star Service & Growth employer: Estee Lauder Companies

Estée Lauder Companies is an exceptional employer located in Stoke-on-Trent, offering a vibrant work culture that celebrates diversity and creativity. Employees benefit from comprehensive training programmes and clear pathways for career advancement, making it an ideal environment for both seasoned professionals and enthusiastic newcomers in the beauty industry. With a competitive remuneration package and a focus on personal development, this role promises a rewarding experience for those passionate about prestige beauty.

Estee Lauder Companies

Contact Details:

Estee Lauder Companies Recruitment Team

We think you need these skills to ace Boutique Retail Lead: Deliver 5-Star Service & Growth

Customer Service Excellence
Team Leadership
Coaching and Mentoring
Sales Target Achievement
Visual Merchandising Standards
Store Operations Management
Event Organisation