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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a prestigious beauty brand with a focus on personal development.
- Benefits: Competitive pay, training opportunities, and a chance to grow in the beauty industry.
- Why this job: Be the CEO of your own store and make a real impact in retail.
- Qualifications: Proven leadership skills and a passion for coaching others.
- Other info: Diverse culture with excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Bobbi Brown Counter Manager 22.5 hrs 3 days Belfast Boots Donegall Place employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bobbi Brown Counter Manager 22.5 hrs 3 days Belfast Boots Donegall Place
✨Tip Number 1
Get to know the company culture before your interview. Research Bobbi Brown and their values, and think about how you can align your leadership style with their mission. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching techniques! Since this role is all about leading and developing a team, be ready to share examples of how you've successfully coached others in the past. We want to hear about your experiences and how you can bring that flair for coaching to the table.
✨Tip Number 3
Prepare some ideas for in-store events or customer engagement strategies. Show us your creativity and strategic thinking by coming up with a few impactful initiatives that could attract customers. This will demonstrate your proactive approach and passion for driving sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Bobbi Brown family. Let’s get you on the path to becoming that dynamic Counter Manager!
We think you need these skills to ace Bobbi Brown Counter Manager 22.5 hrs 3 days Belfast Boots Donegall Place
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire others and achieve results.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to align their background with what we’re looking for.
Be Results-Oriented: We’re all about achieving targets, so make sure to include any quantifiable achievements in your application. Whether it’s sales figures or customer satisfaction scores, showing us your results-driven mindset will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll be able to keep track of your application status easily. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Numbers
As a Counter Manager, you'll need to demonstrate your understanding of sales targets and business metrics. Brush up on key performance indicators relevant to retail, and be ready to discuss how you've met or exceeded these in past roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific examples where you've coached team members to success or resolved conflicts. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Customer-Centric Mindset
Be ready to share stories that illustrate your commitment to exceptional customer service. Discuss how you've handled difficult situations with customers and what strategies you used to ensure their satisfaction.
✨Plan for Success
Since the role involves creating and executing a business plan, come prepared with ideas on how you would attract and retain customers. Think about potential in-store events or promotions that could drive sales and engage customers effectively.