At a Glance
- Tasks: Engage with customers, provide product knowledge, and achieve sales targets.
- Company: Join Estee Lauder, a leading global cosmetics brand known for quality skincare and makeup.
- Benefits: Enjoy competitive salary, commission, discounts, and free airport parking.
- Why this job: Be part of a dynamic team in a vibrant airport setting with opportunities for growth.
- Qualifications: Retail or guest service experience preferred; passion for beauty and customer service essential.
- Other info: Flexible hours required, including weekends; must pass background checks for airport access.
The predicted salary is between 24000 - 36000 Β£ per year.
Estee Lauder, one of the world's leading cosmetics brands including renowned quality skincare, make up and fragrances, is seeking to increase their team of Beauty Advisors based at Edinburgh Airport.
The roles are either full time (36 hours per week over 4 days) or part time (18 hours per week over 3 days) - you must be able to work flexibly, including weekends. Early shifts start at 5am and a late finish is 8pm. Free Airport Staff car parking is available.
We are looking for a team of people who offer a welcoming and authentic service to passengers to achieve service and sales targets:
- Ability to share your excellent product knowledge
- Communicate effectively with customers and engage with them comfortably
- Represent the brand in line with personal grooming guidelines
- Ability to identify customer needs, offering best in class service
- Work as a team - help colleagues to achieve business results
- Actively participate in brand training
- Maintain counter standards in store, with high levels of cleanliness, visual merchandising and tester
What we offer:
- Excellent salary and commission
- Exceptional Induction, Brand and Product training
- Brand conferences - often abroad
- Pension contribution
- Life Assurance
- Employee Assistance programme
- Monthly Product credits and generous staff shopping discounts
- Free Airport staff car parking
- Access to Medical Insurance, Healthcare cash plan and Dental plan
What experience are we looking for?
- Ideally you will have retail experience or guest services
- Must demonstrate enthusiasm for authentic personalised customer service
- Passion for the beauty industry
- Sales and Goal orientated
- Flexible to work across different brands - fragrance, skincare or make up where needed
To work in the airport you must have Airside Clearance to do so and obtain an ID Pass to access the airport. For this, you will require 5 years of employment/educational checks and a Criminal Reference Check. Estee Lauder Companies is an equal opportunities employer.
Beauty Advisor employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Beauty Advisor
β¨Tip Number 1
Familiarise yourself with Estee Lauder's product range, including their skincare, makeup, and fragrance lines. This knowledge will not only help you engage with customers but also demonstrate your passion for the beauty industry during interviews.
β¨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to effectively communicate and connect with customers is crucial for a Beauty Advisor, so honing these skills can set you apart.
β¨Tip Number 3
Network with current or former employees of Estee Lauder to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
β¨Tip Number 4
Be prepared to discuss your flexibility in working hours, especially since the role requires early starts and late finishes. Highlighting your willingness to adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Beauty Advisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Estee Lauder is looking for in a Beauty Advisor. Highlight key responsibilities and required skills, such as customer service and product knowledge.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or guest services. Emphasise any previous roles where you provided personalised customer service or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your enthusiasm for the role. Mention specific experiences that demonstrate your ability to meet the job requirements, such as achieving sales targets or engaging with customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the beauty industry.
How to prepare for a job interview at Estee Lauder Companies
β¨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with skincare and makeup, and discuss any products you love. This will demonstrate your genuine interest in the role and the brand.
β¨Prepare for Customer Scenarios
Think about common customer scenarios you might encounter as a Beauty Advisor. Prepare examples of how you would engage with customers, identify their needs, and provide tailored recommendations. This will showcase your ability to deliver excellent customer service.
β¨Know the Brand Inside Out
Research Estee Lauder's product range, values, and recent campaigns. Being knowledgeable about the brand will help you answer questions confidently and show that you are serious about representing them effectively.
β¨Dress to Impress
Since personal grooming is important for this role, make sure to present yourself well during the interview. Choose an outfit that reflects the brand's image and demonstrates your understanding of professional appearance in the beauty industry.