At a Glance
- Tasks: Support the Store Manager in running a dynamic beauty store and lead the sales team.
- Company: Join a leader in prestige beauty with a diverse and inclusive culture.
- Benefits: Competitive pay, excellent training, and opportunities for career growth.
- Other info: Flexible hours and a fast-paced environment perfect for ambitious self-starters.
- Why this job: Kickstart your career in retail with hands-on experience and mentorship.
- Qualifications: Retail experience, strong customer service skills, and a passion for beauty.
The predicted salary is between 22000 - 28000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Aveda Lifestyle Salon and SPA Keyholder employer: Estee Lauder Companies
At Aveda Lifestyle Salon and Spa, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our comprehensive training programmes and clear career progression paths, making this role not just a job, but a stepping stone towards a rewarding career in the beauty industry. Located in a dynamic retail environment, we offer competitive remuneration and benefits, ensuring our team feels valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Lifestyle Salon and SPA Keyholder
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aveda's values and mission. This way, you can show how your personal style aligns with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you provided exceptional service or led a team. We want you to shine in the interview by showcasing your skills in real-life situations.
✨Tip Number 3
Dress the part! Aveda is all about beauty and style, so make sure you present yourself well. Your appearance can speak volumes about your understanding of the brand and its customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Aveda Lifestyle Salon and SPA Keyholder
Some tips for your application 🫡
Show Your Retail Flair:Make sure to highlight your retail experience, especially in cosmetics. We want to see how you've used your skills to provide that authentic and personalised customer service that makes a difference!
Be Inspirational:Since the role involves coaching and mentoring, share examples of how you've led by example in previous roles. We love to see candidates who can inspire others to achieve their targets!
Cash Handling Know-How:If you have experience with cash reconciliation or opening and closing stores, don’t forget to mention it! It’s a big plus for us and shows you’re ready for the responsibilities that come with being a Key Holder.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity with Aveda!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences and how they relate to the role of a Key Holder. Think about specific examples where you've provided exceptional customer service or led a team.
✨Show Off Your Coaching Skills
Since this role involves mentoring others, prepare to share instances where you've successfully coached or supported colleagues. Highlight your leadership style and how you inspire others to meet sales targets while maintaining a positive atmosphere.
✨Cash Handling Confidence
If you have experience with cash reconciliation, be sure to mention it! Even if you haven't done it before, show your willingness to learn and discuss how you handle responsibility in previous roles. This will demonstrate your reliability and readiness for the role.
✨Be Ready for Retail Hours
Understand that retail hours can be demanding. Be prepared to discuss your availability and flexibility. Showing that you're committed to working during busy times, including weekends and evenings, will make you stand out as a dedicated candidate.
