At a Glance
- Tasks: Provide exceptional customer service and assist customers with haircare products.
- Company: Join Aveda, a leading brand in beauty and wellness.
- Benefits: Flexible hours, team discounts, and a vibrant work environment.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a passionate team and inspire others with your knowledge.
- Qualifications: Customer service skills; experience in haircare or retail is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Qualifications
- While a qualification in Haircare/previous retail Haircare experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of customer service.
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Aveda Advisor - Fenwick York 21 Hours employer: Estee Lauder Companies
As an Aveda Advisor at our Fenwick York location, you will be part of a vibrant team that values creativity and customer connection. We offer flexible working hours, a supportive work culture that encourages personal growth, and opportunities to develop your skills in the beauty industry. Join us to be part of a brand that prioritises sustainability and wellness, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Advisor - Fenwick York 21 Hours
✨Tip Number 1
Get to know the brand! Before your interview, dive into Aveda's products and values. This way, you can show off your passion for their haircare range and how you can provide that authentic customer service they’re after.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and any relevant experience, even if it’s from a different field.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look polished and professional. Aveda is all about beauty and style, so let your outfit reflect that vibe while still being comfortable.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Aveda Advisor - Fenwick York 21 Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in providing top-notch customer service. We want to see how you can inspire and connect with customers, so share specific examples that showcase your ability to create a personalised experience.
Be Authentic:When writing your application, let your personality shine through! We’re looking for genuine individuals who can bring authenticity to the role. Don’t be afraid to show us who you are and why you’re passionate about haircare.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We love it when applicants align their skills and experiences with what we’re looking for, so make sure to connect the dots for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re serious about joining our team at Aveda!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Haircare Basics
Even if you don't have formal qualifications, brush up on your haircare knowledge. Familiarise yourself with common products and techniques. This will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to deliver the inspirational and personalised service they’re looking for.
✨Be Ready for Retail Scenarios
Expect situational questions related to retail environments. Practice responses to scenarios like handling difficult customers or managing busy periods. This will help you convey your ability to thrive in a fast-paced setting.
✨Familiarise Yourself with POS Systems
If you have experience with retail point-of-sale software, be ready to discuss it. If not, do a bit of research on common systems used in retail. Showing that you're tech-savvy can give you an edge in the interview.