At a Glance
- Tasks: Support stylists and colourists while delivering exceptional guest experiences in a premium salon.
- Company: Join Aveda Academy London, a prestigious salon known for its commitment to environmental responsibility.
- Benefits: Enjoy competitive salary, 28 days holiday, product discounts, and extensive training opportunities.
- Other info: Be part of a supportive team and work towards NVQ Level 2 in Hairdressing.
- Why this job: Kickstart your career in hairdressing with hands-on experience and professional development.
- Qualifications: Passion for hair and beauty, customer-focused attitude, and eagerness to learn.
The predicted salary is between 18000 - 25000 £ per year.
We are looking for friendly, energetic, and customer-focused Salon Assistants to support our stylists and colourists as part of our professional salon team. This is a fantastic opportunity to work in a premium, fast-paced hairdressing environment, delivering an exceptional, high-touch guest experience. Perfect for someone with a genuine passion for hair and beauty who loves working with people and is eager to grow within the industry.
About Us
Established in 2001, the Aveda Lifestyle Salon & Spa is one of London’s most prestigious salons, located in the heart of Covent Garden. Home to over 70 hair and beauty experts, our philosophy centres around nurturing and developing creative talent. From our salon design to the services we offer, we are known for exceptional hair and beauty treatments delivered with environmental responsibility in mind. We proudly reflect Aveda’s core values, caring for the world we live in and harnessing the power of plants to create high-performance products and services.
Key Responsibilities
- Guest Experience & Service
- Deliver consistently high standards of customer service
- Meet and greet guests in a warm, professional manner
- Offer beverages and ensure guests feel comfortable throughout their visit
- Provide Aveda Sensory Experiences during appointments
- Always maintain guest confidentiality and professional conduct
- Confidently talk guests through services and answer questions
- Technical & Salon Support
- Prepare for the day by reviewing service provider bookings
- Shampoo and condition guests’ hair under the direction of stylists and colourists
- Rinse colour and assist colourists at the basin
- Support assistant blow-dry finishing services following Aveda guidelines
- Observe and assist stylists to develop on-the-job knowledge
- Stay up to date with seasonal trends and new techniques
- Salon Standards
- Maintain cleanliness and organisation of styling stations, backwash areas, and colour bar
- Ensure all tools, equipment, and work areas meet Aveda hygiene and visual standards
- Follow all Aveda policies, procedures, and health & safety guidelines
- Retail & Product Knowledge
- Develop strong knowledge of Aveda products
- Demonstrate and recommend products during backwash and blow-dry services
- Teamwork
- Build strong working relationships with stylists, assistants, reception, retail advisors, and management
- Attend salon meetings, training sessions, and Aveda education events as required
- Flexibility
- Be available to work shifts, including late nights and weekends, in line with business needs
Why Join Aveda Academy London?
- Be part of a close-knit, supportive, and diverse team
- Work with Aveda, a globally respected brand and leader in environmental responsibility
- Access ongoing education and professional development
- Clear pathway to grow your skills within a premium salon environment
Training & Development
You will take part in our 18-month Salon Assistant Apprentice Training Programme, designed to build both your technical ability and professional confidence. This programme includes:
- Attending all training days and education sessions
- Completing structured learning modules within set timeframes
- Working closely with salon educators to receive regular feedback
- Supporting stylists and colourists to build practical, hands-on experience
- Completing online and in-salon education to grow technical and creative knowledge
NVQ Level 2 in Hairdressing
As part of the 18-month development journey, you will work towards achieving your NVQ Level 2 in Hairdressing through a structured programme of on-the-job and off-the-job training. This includes:
- Developing core practical hairdressing skills on models
- Completing theory assessments
- Building competence in essential hairdressing services in line with industry and salon standards
- Following health & safety requirements and maintaining professional conduct
- Working under supervision to meet assessment criteria
This qualification forms the foundation for progression within the hairdressing profession and future growth within our salon team.
Compensation & Benefits
- Competitive industry salary
- 28 days holiday per year (minus bank holidays)
- Product discount/Staff Product Concession monthly credit spend allowance
- Salon/spa service discount
- Uniform allowance
- Employee Assistance Programme
- Benefits platform with exclusive discounts and offers
- Extensive Training & development offering
Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden) employer: Estee Lauder Companies
Aveda Academy London is an exceptional employer, offering a vibrant and supportive work environment in the heart of Covent Garden. As part of our close-knit team, you will benefit from ongoing education and professional development, with a clear pathway to grow your skills within a premium salon setting. Join us to work with a globally respected brand that prioritises environmental responsibility while nurturing your passion for hair and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)
✨Tip Number 1
Get to know the salon vibe! Before your interview, pop by Aveda Academy London and soak in the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand their culture.
✨Tip Number 2
Show off your passion for hair and beauty! During your interview, share your favourite trends or techniques. This not only highlights your enthusiasm but also aligns with Aveda's commitment to creativity and innovation.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of examples where you've gone above and beyond for a customer. Aveda values high-touch guest experiences, so showing you can deliver that is key.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful ones about the apprenticeship programme or team dynamics. It shows you're keen to learn and grow, which is exactly what Aveda is looking for in their apprentices.
We think you need these skills to ace Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hair and beauty shine through! We want to see your enthusiasm for the industry and how eager you are to learn and grow with us.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Salon Assistant role. Highlight any relevant experience you have in customer service or teamwork, as these are key for us!
Be Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Use clear language and check for any typos or errors. A polished application shows us you’re serious about joining our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Aveda Academy London.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Aveda
Before the interview, dive deep into Aveda's philosophy and product range. Familiarise yourself with their core values, especially their commitment to environmental responsibility. This will not only show your genuine interest but also help you connect with the brand during the conversation.
✨Showcase Your People Skills
As a Salon Assistant, you'll be working closely with guests and the salon team. Prepare examples of how you've provided excellent customer service in the past. Think about times when you made someone feel welcome or resolved a tricky situation – these stories will highlight your friendly and energetic nature.
✨Dress the Part
First impressions matter, especially in a salon environment. Dress smartly and professionally, reflecting the premium nature of Aveda. Consider wearing something that showcases your personal style while still being appropriate for a hairdressing setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training programme, opportunities for growth, or how the team collaborates. This shows your enthusiasm for the role and your eagerness to learn and develop within the company.
