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- Tasks: Assist the Store Manager in running a vibrant cosmetics store.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: Retail experience is a plus; passion for beauty and customer service is essential.
- Other info: Flexible hours to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.
We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays.
We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for an Assistant Manager to support the Store Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
You will have:
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
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Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours
✨Tip Number 1
Familiarise yourself with the Estée Lauder brand and its product range. Understanding the unique selling points of their cosmetics and skincare lines will help you engage confidently with customers and demonstrate your passion for the products during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or mentored team members in previous roles. This will highlight your ability to support the Store Manager and drive sales through effective team management.
✨Tip Number 3
Be ready to discuss your approach to providing exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this aligns with the company's focus on personalised service.
✨Tip Number 4
Prepare to discuss your availability openly. Since flexible hours are important for this role, being upfront about your schedule will show that you're considerate of the team's needs and willing to contribute positively to the store's operations.
We think you need these skills to ace Assistant Store Manager - The Cosmetics Company Store - Gloucester Quays - 37.5 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any supervisory roles. Emphasise your skills in customer service and team management, as these are key for the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of The Estée Lauder Companies' brands. Mention specific experiences where you've successfully led a team or improved customer satisfaction.
Highlight Flexibility: In your application, clearly state your availability and willingness to work flexible hours. This shows that you are adaptable and ready to meet the needs of the store.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at Estee Lauder Companies
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry and the brands under The Estée Lauder Companies. Share any personal experiences with their products or how you stay updated on beauty trends.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to show that you can lead a team effectively. Prepare examples of how you've successfully coached or mentored others in previous roles, focusing on achieving sales and customer service targets.
✨Discuss Flexibility Openly
Since flexible availability is important for this role, be ready to discuss your schedule openly. Highlight your willingness to adapt to the store's needs while ensuring a good work-life balance.
✨Prepare for Operational Questions
Expect questions about retail operations, such as cash reconciliation and store opening/closing procedures. Brush up on these topics and be ready to share any relevant experience you have, even if it's not extensive.
