At a Glance
- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty experiences.
- Qualifications: Retail experience and a passion for beauty are a plus.
- Other info: Flexible hours for a great work-life balance and career growth.
The predicted salary is between 28800 - 42000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for an Assistant Manager to support the Store Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
About you
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Assistant Manager - Estee Lauder Companies - The Cosmetics Company Store - Fitzrovia/London 37.5hrs employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Estee Lauder Companies - The Cosmetics Company Store - Fitzrovia/London 37.5hrs
✨Tip Number 1
Get to know the Estée Lauder brands inside out! Familiarise yourself with their products and values. This way, you can show your passion during interviews and connect with the brand's ethos.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, customer service, or problem-solving skills. We want to see how you handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Estée Lauder family.
We think you need these skills to ace Assistant Manager - Estee Lauder Companies - The Cosmetics Company Store - Fitzrovia/London 37.5hrs
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for beauty and customer service shine through in your application. We want to see that you’re genuinely excited about the role and the brands we represent!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail and customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve inspired others or achieved sales targets in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies' brands and their unique selling points. Being able to discuss specific products or recent launches will show your genuine interest and knowledge, which is crucial for a role in retail.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's focus on personalised service.
✨Demonstrate Leadership Potential
As an Assistant Manager, you'll need to support the Store Manager. Be ready to discuss your previous supervisory experiences, including how you've coached or mentored team members to achieve targets. Highlighting your leadership skills will set you apart.
✨Discuss Your Availability Openly
Since flexible availability is important for this role, be honest about your schedule during the interview. Discussing your availability upfront shows that you're considerate of the team's needs and willing to contribute positively to the work-life balance.