At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a global leader in beauty and luxury brands.
- Benefits: Competitive pay, excellent training, and career growth opportunities.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Kickstart your career in retail with a dynamic and supportive team.
- Qualifications: Retail experience, coaching skills, and a passion for beauty.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
- Retail operations experience including inventory management and cash reconciliation
- Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
- Previous experience with retail point‑of‑sale software
- Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
At Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities.
Assistant Manager Assistant Counter Manager employer: Estee Lauder Companies
At Estée Lauder Companies, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As an Assistant Counter Manager at our John Lewis Solihull location, you will benefit from comprehensive training and development opportunities, competitive remuneration, and the chance to grow within a globally recognised leader in prestige beauty. Join us to inspire and coach a passionate team while enjoying a fulfilling career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Assistant Counter Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, especially those who work at Estée Lauder or similar brands. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for cosmetics shine through. Share your experiences and how you've inspired others in previous roles – it’s all about that authentic connection!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you’ve led a team or handled a tough customer situation. We want to see how you think on your feet and your approach to coaching others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect with you.
We think you need these skills to ace Assistant Manager Assistant Counter Manager
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share any experiences or stories that highlight your enthusiasm for cosmetics and how it drives you to excel in a retail environment.
Highlight Your Coaching Skills:Since this role involves leading and developing a team, make sure to emphasise your previous supervisory experience. Talk about how you've successfully coached others to achieve their goals and how you can bring that same energy to our team.
Be Authentic and Personal:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique—this will help us see how you’d fit into our diverse culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Products
Before the interview, make sure you’re familiar with the M·A·C product range and the latest trends in cosmetics. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Counter Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you've successfully mentored others or improved team performance.
✨Customer Service is Key
Be ready to discuss how you provide exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this role heavily focuses on creating personalised experiences.
✨Prepare for Operational Questions
Since retail operations are a big part of this role, brush up on your knowledge of inventory management and cash reconciliation. Be prepared to answer questions about how you would handle these tasks effectively.
