At a Glance
- Tasks: Lead sales and education initiatives for iconic fragrance brands in London North.
- Company: Join Le Labo, KILIAN, and Frédéric Malle, renowned for luxury perfumes.
- Benefits: Enjoy hybrid working, generous leave, bonuses, and exclusive staff discounts.
- Other info: Flexible hours and opportunities for personal development in a vibrant industry.
- Why this job: Be a brand ambassador and inspire teams to deliver exceptional customer experiences.
- Qualifications: 5+ years in retail management with strong leadership and sales skills.
The predicted salary is between 40000 - 50000 £ per year.
The Area Sales & Education Manager (ASEM) is accountable for the overall performance within a designated area. This role leads the Point of Sale (POS) Management teams, driving sales, operations, and consumer service excellence. The ASEM ensures the implementation of the commercial strategy at the local level, coaching POS management to achieve KPIs, while cultivating a customer‑centric, performance‑driven culture.
Projects / Work You Will Be Part Of
- Set and achieve sales and profitability targets for the area by managing POS performance and ensuring alignment with brand objectives.
- Lead and engage the POS management teams to meet their targets through regular communication and development opportunities.
- Monitor KPIs to ensure that commercial targets are met and take corrective actions when necessary.
- Collaborate with internal teams and retail partners to create and execute strategies that drive traffic and conversion while maintaining brand values.
Team Leadership & Development
- Lead, coach, and develop POS management teams, ensuring that they have the skills and resources to meet business objectives.
- Foster a culture of accountability, teamwork, and high performance.
- Conduct regular performance reviews, setting clear goals and providing feedback based on KPIs and operational success.
- Build a talent pipeline, identifying key roles and providing training and development opportunities for team members.
- Ensure that POS management teams adhere to company policies and maintain high standards of customer service, with a focus on consumer recruitment and retention strategies.
Operations & Commercial Excellence
- Ensure effective execution of the commercial strategy by managing product presentations, inventory, and visual merchandising.
- Collaborate with the central teams to ensure operational processes are followed, including inventory management and store maintenance.
- Monitor and review retail operations to ensure a high standard of service and product presentation is maintained.
Brand & Consumer Engagement
- Champion the brand’s values and ensure they are consistently represented at every POS location.
- Lead the POS management team in delivering exceptional consumer experiences, focusing on service excellence, product knowledge, and brand engagement.
- Act as the brand ambassador, promoting brand identity and ensuring it resonates with customers through all points of interaction.
What You Will Need To Be Successful In This Role
- Strong leadership capabilities, with a proven ability to inspire and develop high‑performing teams.
- Experience in retail management, with a focus on sales, service, and team leadership.
- Strong business acumen and the ability to interpret sales data and adjust strategies accordingly.
- Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders.
- A passion for delivering exceptional customer service and driving business results.
- Ability to travel across the area and work flexible hours, including evenings and weekends.
Qualifications
- Minimum of 5 years of experience in retail management, with a strong background in sales, service, and team development.
- Proven experience managing large teams, multi‑site operations, and driving performance.
- A track record of delivering results through strategic planning and execution.
- Strong organizational skills and ability to manage multiple priorities.
- A background in business, retail management, or a related field is preferred.
Compensation & Benefits
- Hybrid Working
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- LinkedIn learning
Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC) employer: Estee Lauder Companies
Le Labo, along with its prestigious fragrance partners, offers an exceptional work environment in London North, where creativity and luxury meet. As an Area Sales & Education Manager, you will thrive in a culture that prioritises personal development, teamwork, and high performance, while enjoying benefits such as hybrid working, generous annual leave, and unique opportunities for growth. Join us to be part of a brand that values craftsmanship and customer experience, ensuring your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. The more you engage, the better your chances of landing that Area Sales & Education Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've inspired and developed teams in the past. They want to see that you can drive performance and create a high-performing culture.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on your sales data interpretation skills and be prepared to talk about how you've adjusted strategies based on performance metrics. This will show you're not just a people person but also a savvy business thinker.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in our brands. Make sure to highlight your passion for customer service and brand engagement in your conversations. It’ll set you apart from the crowd!
We think you need these skills to ace Artisanal Cluster - Area Sales & Education Manager, London North (12 month FTC)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the fragrance industry shine through. We want to see how much you care about delivering exceptional customer experiences and driving sales in a creative way.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in retail management and team leadership. We love seeing how your background aligns with our values and the specific requirements of the Area Sales & Education Manager role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and achievements without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Le Labo and Kilian.
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands Inside Out
Before the interview, dive deep into Le Labo, KILIAN, and Frédéric Malle. Understand their brand stories, values, and product offerings. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you inspired your team to meet sales targets or improved customer service. This is crucial for a role that focuses on team leadership and development.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to drive sales and make strategic decisions. This will demonstrate your strong business acumen and ability to adapt strategies based on performance.
✨Emphasise Customer Engagement
Think of ways you've enhanced customer experiences in previous roles. Prepare to share your strategies for consumer recruitment and retention, as this aligns perfectly with the brand's focus on exceptional service and engagement.
