At a Glance
- Tasks: Manage day-to-day execution of ELC brands on Amazon for the Italian market.
- Company: Dynamic company with a focus on innovative brand management.
- Benefits: 25 days annual leave, remote work options, and generous staff discounts.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Join a vibrant team and make an impact in the e-commerce space.
- Qualifications: Fluent in Italian and experienced in account management and site merchandising.
The predicted salary is between 47250 - 57750 £ per year.
Key Responsibilities
We’re excited to share that we have a National Account & Site Merchandising Manager role, responsible for the Italian market whilst based in our London office.
The National Account Manager & Site Merchandising role is responsible for managing day-to-day execution of ELC brands with a key pure-play retailer across multiple markets.
This includes site merchandising, promotional execution, and operational alignment with internal and external partners.
The role delivers flawless product/content setup and supports commercial goals while ensuring a premium customer experience.
What This Role Does
Professional working proficiency in Italian is essential, as the role manages commercial activity and stakeholder interactions in these markets.
- Strategic Planning
- Execute commercial activities supporting retail and net sales targets across pure-play retailer marketplaces
- Translate brand priorities into execution plans for PDPs, promotions, and Brand Stores
- Support the SNAM in identifying risks and opportunities for launches, merchandising, and commercial events
- Adapt brand content and promotional moments to the pure-play retailer environment
- Ensure proper registration and maintenance on Vendor Central and catalogue setup
- Build launch checklists, ensure high-quality product titles, bullets, descriptions
- Coordinate creation/upload of rich media
- Build the retailer-specific storefront
- Set up review-seeding programs as applicable
- Inventory and Supply Chain
- Use market data and tools to predict demand and align with supply chain teams
- Coordinate shipment plans and monitor inventory levels
- Manage PO lifecycle, availability, and replenishment to prevent out-of-stocks
- Account Management
- Manage operational execution across multiple brands
- Ensure content accuracy across imagery, copy, pricing
- Implement promotions and merchandising in line with commercial calendars
- Coordinate NPL setup, catalogues, and campaign activations
- Liaise with retailer partner contacts for issue resolution
- Data, Insights & Analysis
- Monitor KPIs: content health, availability, conversion, traffic
- Track promotional performance, elevate risks, and recommend optimisations
- Provide executional reporting for internal stakeholders
- Use dashboards and scorecards to drive content performance
- Collaboration & Communication
- Collaborate daily with Brand Online, PXM, Marketing, Finance
- Ensure seamless asset handover and campaign alignment
- Escalate execution barriers to the SNAM
- Represent the retailer execution perspective in planning meetings
- Promotions & Merchandising
- Set up and monitor promotions across multiple program types
- Coordinate participation in peak commercial events (e. g., major retail tentpole events)
- Ensure compliance with MAP policies
- Own Brand Store refreshes seasonally
- Audit PDPs and Storefronts regularly
- Optimise SEO, titles, bullets, and A+ content
- Leverage retailer merchandising widgets
- What You Will Need To Be Successful In This Role
- Bilingual Fluency: Professional-level Italian (written and verbal) to lead communication and strategy for the Italian market.
- Platform Expertise: Advanced knowledge of Vendor Central to manage high-volume digital trading.
- Commercial Background: Proven experience in National Account Management and Site Merchandising with pure-play retailers.
- Collaborative Mindset: Ability to partner effectively across multiple departments to align brand and commercial goals.
- Strategic Organisation: A high degree of structure and the ability to pivot between multiple competing priorities.
- Influencing Skills: Strong communication, negotiation, and change management capabilities.
- Analytical Depth: Ability to interpret complex data and translate it into actionable growth strategies using MS Office.
Compensation & Benefits
- 25 Days Annual Leave (exc. Bank Holidays)
- 1 day Annual Leave to celebrate your birthday
- Holiday Purchase opportunity
- Bonus Opportunity
- Ability to work Remotely/Abroad up to two weeks per calendar year
- Summer Fridays
- Generous Staff Discount
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Employee resource groups
- Linked In learning
- #J-18808-Ljbffr
Account Manager & Site Merchandiser Amazon employer: Estée Lauder Companies
M·A·C is an exceptional employer that champions creativity and individuality, offering a vibrant work culture where diversity is celebrated. Employees benefit from a supportive environment with ample opportunities for professional growth, including mentorship and training, while enjoying a range of perks such as hybrid working, generous annual leave, and exclusive discounts. Located in a dynamic industry, M·A·C empowers its team to lead innovative marketing strategies that resonate globally, making it a rewarding place for passionate marketing professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager & Site Merchandiser Amazon
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Estée Lauder Companies and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Estée Lauder Companies are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Estée Lauder Companies on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Estée Lauder Companies. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Manager & Site Merchandiser Amazon
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Estée Lauder Companies. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Estée Lauder Companies:Show us that you’ve done your homework! In your application, briefly mention what you admire about Estée Lauder Companies’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Estée Lauder Companies
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Estée Lauder Companies will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Estée Lauder Companies, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
