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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join Estée Lauder, a leader in prestige beauty with a strong reputation.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training.
- Why this job: Be the CEO of your own counter and kickstart a fulfilling career in beauty.
- Qualifications: Retail management experience, strong leadership skills, and a passion for coaching required.
- Other info: Flexible hours and opportunities for growth within the beauty industry.
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Client:
Location:
Maidstone, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
940177e8acbc
Job Views:
9
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Position Summary:
We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.
This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our senior leaders and managers began their careers at the point of sale. This level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with all the skills needed to progress further within the Beauty Industry.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
Position Summary:
We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.
This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our senior leaders and managers began their careers at the point of sale. This level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with all the skills needed to progress further within the Beauty Industry.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
Qualifications
- About you
- You will have:
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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Estée Lauder | Counter Manager | Boots |15 Hours | 12 month Fixed Term Contract employer: Estée Lauder - Brand
Contact Detail:
Estée Lauder - Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estée Lauder | Counter Manager | Boots |15 Hours | 12 month Fixed Term Contract
✨Tip Number 1
Familiarise yourself with Estée Lauder's brand values and product range. Understanding their ethos will help you connect with the hiring team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail, especially those that highlight your ability to lead and develop a team. Use specific examples to showcase how you've achieved sales targets or improved customer service.
✨Tip Number 3
Think about innovative ideas for in-store events that could attract customers. Being able to present fresh concepts during your interview will show your proactive approach and creativity, which are key for a Counter Manager role.
✨Tip Number 4
Network with current or former employees of Estée Lauder if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Estée Lauder | Counter Manager | Boots |15 Hours | 12 month Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in beauty or fast-paced environments. Emphasise your achievements in setting sales targets and leading teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coaching and developing others. Mention specific examples of how you've successfully led teams and executed in-store events.
Showcase Relevant Skills: In your application, clearly outline your skills in business planning, customer relationship management, and operational targets. Use keywords from the job description to align your experience with their needs.
Prepare for Interview Questions: Anticipate questions related to your leadership style, experience with sales analysis, and how you handle team development. Prepare examples that demonstrate your ability to achieve results in a retail setting.
How to prepare for a job interview at Estée Lauder - Brand
✨Show Your Leadership Skills
As a Counter Manager, you'll be leading a team. Be prepared to discuss your previous experiences in coaching and developing others. Share specific examples of how you've motivated your team to achieve sales targets or improve customer service.
✨Demonstrate Business Acumen
This role requires a flair for business planning. Familiarise yourself with basic retail metrics and be ready to talk about how you would create and execute a business plan. Think about strategies for customer recruitment and retention that you could implement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to manage inventory, handle customer complaints, or organise in-store events. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Know the Brand Inside Out
Research Estée Lauder's products, values, and recent campaigns. Being knowledgeable about the brand will show your passion for the role and help you connect with the interviewers. Consider how you can align your personal values with those of the company.