Multi Brand Skin Advisor - Sephora - 30 Hours

This is a job for the beauty obsessed. You will work as a Multi Brand Beauty Advisor working across all brands and categories delivering beauty expertise and experiences, leveraging the wide range and depth of products, cross category within the ELC brand portfolio. You will also leverage social media to create, advertise and execute Multi Branded events. You will be an excellent team player who enjoys learning, being quick to learn about new products and service. Your role will require ensuring unbiased, engaging customer service, event execution and sales, achieved through exceptional communication skills, trend spotting, social media upkeep and artistic abilities.

At Sephora we are united and stand up for what we believe in; freedom, exploration, the opportunity to enhance people's lives through the unlimited power of beauty. We welcome the unique, unleash creativity and encourage progress every day. Fueled by energy and enthusiasm, our passion is contagious. We are linked by the same ambition; to reimagine the future of beauty.

• Consistently achieve set sales goals and expectations and proactively drive for more.
• Foster an omni-channel approach to meet consumer needs and maximize selling opportunities.
• Take personal responsibility and ownership of performance and self-development.
• Adhere to sales processes and procedures in line with Store/Company guidelines.
• Demonstrate a thorough understanding of the hero products and services across the ELC Multi Brand portfolio.
• Showcase knowledge and understanding of key product features and benefits to meet consumer needs.
• Develop and maintain strong understanding of social media activity, trends and identify sales opportunities.
• Consistently deliver high touch consumer experiences, be it over the phone, in person or virtual.
• Proactively seek opportunities to drive omni-channel events and experiences with on-brand use of social media.
• Act with pace and accuracy when handling consumer enquiries.

• Adhere to Store/Company stock management procedures to ensure stock file accuracy and integrity.
• Implement and maintain visual merchandising in line with Brand/Store/Company guidelines.
• Always contribute to housekeeping to maintain strong retail standards.
• Fully understand and adhere to Store/Company Health and Safety policies, procedures and protocols.

• Communicate effectively and contribute toward a strong and successful teamworking environment.
• Be a team player – open to learning about other brands and supporting to deliver the team goal.
• Promote brand/organization culture and image, behaving with respect and integrity at all times.
• Share best practice and support colleagues be the best they can be.
• Adhere to the set daily/weekly deployment schedules.

• Beauty and Multi Brand obsessed, socially savvy and consumer centric.
• Engaged by variety.
• Self-motivated.
• Loves building rapport with consumers.
• Takes ownership and drives the business.
• Team player.
• Confident communicator.
• Competitive spirit.
• High energy.

• Competitive industry salary.
• Commission scheme eligibility.
• Annual Leave & Family Leave.
• Product discount/Staff Product Concession monthly credit spend allowance.
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
• Benefits platform with exclusive discounts and offers.
• Extensive Training & development offering.

The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers.