At a Glance
- Tasks: Oversee security operations and ensure safety at One Bishopsgate Plaza.
- Company: Join the prestigious Pan Pacific London, a luxury hotel in the heart of the city.
- Benefits: Enjoy flexible work, discounts, wellness activities, and career progression opportunities.
- Other info: Work in a supportive environment with a commitment to your development.
- Why this job: Be part of a dedicated team ensuring exceptional experiences for guests and residents.
- Qualifications: Customer-focused with strong communication skills and a passion for safety.
The predicted salary is between 30000 - 40000 £ per year.
Pan Pacific London brings understated, comforting, and approachable luxury to London’s premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations.
We are looking for a passionate and customer focused Estate Security Supervisor to join our incredible Security team at Pan Pacific London who will oversee the security function of One Bishopsgate Plaza. You show confidence, empathy and professionalism when dealing with all stakeholders alike. You are calm under pressure and you desire to deliver the best experience to all.
If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.
JOB SUMMARY
To perform the security function of One Bishopsgate Plaza in accordance with the companies’ rules and regulations. Your tasks as an Estate Security Supervisor will include but not be limited to:
- To oversee the day-to-day security function of One Bishopsgate Plaza
- To supervise the security team and support with the delivery of training
- To liaise with all stakeholders on matters relating to fire life safety and security
- To patrol the estate, including documented fire route patrols
- To manage access control to various stakeholders
- To manage all key control
- To be fully conversant in the use of security systems i.e. CCTV, access control etc.
- To assist in escorting any persons acting undesirably off the premises
- To support the loading bay logistics team and receipt of parcels for the private residences
- To manage lost and found property, maintaining records and dealing with enquiries
- To deal with any fire life safety, security, health & safety and emergency incidents
- To report any hazards / safety concerns to management and stakeholders
- Incident / Accident report writing
- To attend and complete all training stipulated by management
BENEFITS OF WORKING AS AN ESTATE SECURITY SUPERVISOR AT PAN PACIFIC LONDON
As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you:
- Access to Mental Health First Aiders
- An extra day off to celebrate your birthday
- Cycle to Work Scheme
- Employee Referral Scheme
- Season Ticket Loan
- Enhanced Maternity and Paternity Policies
- Eye Care Voucher Scheme
- Social and Employee Wellness Activities
- Employee Assistance Programme, including 24/7 virtual GP and financial advisors
- Two hotel-wide social events per year, plus additional team gatherings
- Flexible Work Policy
- Complimentary dry cleaning for uniforms and work attire
- Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
- Guest Experience Programme
- 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London
- 30% Discount on internal spa treatments
- 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
- Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
- Complimentary meals prepared daily by our chefs
- Two fully paid Study Days per year (in addition to annual leave)
- Two fully paid Volunteer Days per year (in addition to annual leave)
- Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
- Additional perks through YuLife
- Dedicated discounts with local eateries
Please note that all applicants for Estate Security Supervisor role must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility as the Estate Security Supervisor role will be required from all candidates.
Estate Security Supervisor in London employer: Estate Security
Pan Pacific London is an exceptional employer that prioritises employee wellbeing and development, offering a supportive work culture where team members are valued and recognised. With benefits such as flexible work policies, mental health support, and opportunities for career progression, employees can thrive in a dynamic environment while enjoying discounts on dining and wellness services. Located in the heart of London's premium Square Mile, working here means being part of a prestigious hotel known for its luxurious hospitality and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Security Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Pan Pacific London on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent achievements. Show us that you’re not just another candidate, but someone who truly aligns with our mission of exceptional service.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to security scenarios. We want to see how you handle pressure and your approach to customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Estate Security Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for security and customer service shine through. We want to see how much you care about creating a safe and welcoming environment for everyone.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Estate Security Supervisor role. Use keywords from the job description to show us you understand what we're looking for.
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and approachability. We love candidates who can communicate effectively while still being warm and friendly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Pan Pacific London.
How to prepare for a job interview at Estate Security
✨Know Your Security Systems
Familiarise yourself with the security systems mentioned in the job description, like CCTV and access control. Being able to discuss your experience with these systems will show that you're prepared and knowledgeable about the role.
✨Demonstrate Calmness Under Pressure
Prepare examples from your past experiences where you had to remain calm and professional in stressful situations. This is crucial for an Estate Security Supervisor, so showcasing your ability to handle pressure will impress the interviewers.
✨Emphasise Customer Focus
Since the role requires a customer-focused approach, think of specific instances where you went above and beyond for customers or stakeholders. Highlighting your empathy and dedication to providing exceptional care will resonate well with the team.
✨Engage with the Company Culture
Research Pan Pacific London’s values and culture. During the interview, express how your personal values align with theirs, especially regarding wellbeing and teamwork. This connection can set you apart as a candidate who truly fits into their environment.
