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For Companies At a Glance
- Tasks: Manage tenancies, ensuring smooth processes for landlords and tenants.
- Company: Established London Estate Agency with a focus on personalised service.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Join a proactive team and make a real difference in property management.
- Qualifications: Experience in estate agency, strong communication skills, and attention to detail.
- Other info: Office-based role in Hampstead with a friendly and collaborative atmosphere.
The predicted salary is between 28000 - 35000 £ per year.
Location: NW3 (Office‑based)
Hours: Monday to Friday, 9:00 am - 6:00 pm (1 hour lunch)
Salary: £28,000 - £35,000 dependant on experience
About the Role
I am recruiting on behalf of my client, a well-established London Estate Agency at their Property Management centre near Hampstead. They are committed to providing a seamless property experience for both landlords and tenants, offering professional, personalised service and staying ahead of lettings legislation. As Tenancy Manager, you will be a key part of a supportive, proactive team, helping to ensure tenancies run smoothly and efficiently.
Key Responsibilities
- Move-Ins: Manage referencing, invoicing, Assured Shorthold Tenancies (ASTs), inventories, deposits, and all related documentation.
- Renewals: Negotiate new rents, prepare updated ASTs, and issue invoices.
- Compliance: Conduct AML checks on landlords and tenants; manage rent guarantees and insurance for both.
- Right to Rent Checks: Ensure all tenants meet legal requirements.
- Landlord & Tenant Support: Act as first point of contact for queries, ensuring positive relationships and smooth processes.
- Team Support: Cover for the Property Manager when necessary (repairs, maintenance follow-ups); answer calls.
Candidate Qualities
- Experience in estate agency or lettings, with a solid understanding of the lettings process.
- High attention to detail with excellent organisational skills.
- Strong communication and negotiation skills; able to deal professionally with landlords, tenants, contractors, and colleagues.
- Patient, positive, problem-solving mindset; friendly and calm under pressure.
- Team player, proactive and collaborative.
- IT literate and quick to learn new systems.
- Knowledge of upcoming lettings legislation changes.
- Must live within easy commuting distance of Hampstead.
Requirements
- Full-time, Monday to Friday, office-based.
- Car/driving licence not necessary.
Tenancy Manager in Kilburn employer: Estate Agency Recruiters
Contact Detail:
Estate Agency Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Manager in Kilburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission of providing a seamless property experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Tenancy Manager, you'll need to be clear and professional. Role-play common scenarios you might face with landlords or tenants to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that job!
We think you need these skills to ace Tenancy Manager in Kilburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Tenancy Manager role. Highlight your experience in estate agency or lettings, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your problem-solving mindset and how you can contribute to a positive team environment.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and professional. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Estate Agency Recruiters
✨Know Your Stuff
Make sure you brush up on the lettings process and any recent changes in legislation. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Showcase Your Communication Skills
As a Tenancy Manager, you'll be dealing with landlords, tenants, and colleagues regularly. Prepare examples of how you've successfully communicated or negotiated in past roles. This will highlight your strong interpersonal skills, which are crucial for this position.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to resolve issues or manage conflicts. Be ready to share these stories during the interview to illustrate your patient and positive mindset, especially under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or upcoming challenges in the lettings market. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
