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For Companies At a Glance
- Tasks: Manage tenancies, ensuring smooth processes for landlords and tenants.
- Company: Established London Estate Agency with a focus on personalised service.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Join a proactive team and make a real difference in property management.
- Qualifications: Experience in estate agency, strong communication, and organisational skills.
- Other info: Office-based role in Hampstead with a friendly, collaborative atmosphere.
A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Location: NW3 (Office-based)
Hours: Monday to Friday, 9:00 am - 6:00 pm (1 hour lunch)
Salary: £28,000 - £35,000 dependant on experience
About the Role
I am recruiting on behalf of my client, a well-established London Estate Agency at their Property Management centre near Hampstead. They are committed to providing a seamless property experience for both landlords and tenants, offering professional, personalised service and staying ahead of lettings legislation. As Tenancy Manager, you will be a key part of a supportive, proactive team, helping to ensure tenancies run smoothly and efficiently.
Key Responsibilities
- Move-Ins: Manage referencing, invoicing, Assured Shorthold Tenancies (ASTs), inventories, deposits, and all related documentation.
- Renewals: Negotiate new rents, prepare updated ASTs, and issue invoices.
- Compliance: Conduct AML checks on landlords and tenants; manage rent guarantees and insurance for both.
- Right to Rent Checks: Ensure all tenants meet legal requirements.
- Landlord & Tenant Support: Act as first point of contact for queries, ensuring positive relationships and smooth processes.
- Team Support: Cover for the Property Manager when necessary (repairs, maintenance follow-ups); answer calls.
Candidate Qualities
- Experience in estate agency or lettings, with a solid understanding of the lettings process.
- High attention to detail with excellent organisational skills.
- Strong communication and negotiation skills; able to deal professionally with landlords, tenants, contractors, and colleagues.
- Patient, positive, problem-solving mindset; friendly and calm under pressure.
- Team player, proactive and collaborative.
- IT literate and quick to learn new systems.
- Knowledge of upcoming lettings legislation changes.
- Must live within easy commuting distance of Hampstead.
Requirements
- Full-time, Monday to Friday, office-based.
- Car/driving licence not necessary.
Tenancy Manager in Hampstead employer: Estate Agency Recruiters
Contact Detail:
Estate Agency Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Manager in Hampstead
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management world and let them know you're on the hunt for a Tenancy Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of lettings legislation and be ready to discuss how you can ensure smooth tenancies. Show them you’re not just a candidate, but the perfect fit for their team.
✨Tip Number 3
Practice your communication skills! As a Tenancy Manager, you'll need to handle queries from landlords and tenants alike. Role-play with a friend to nail down your responses and show off your friendly, calm approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Don’t wait around; the sooner you apply, the better your chances of landing that dream job!
We think you need these skills to ace Tenancy Manager in Hampstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Manager role. Highlight your experience in estate agency or lettings, and showcase your organisational skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter. We love a good communicator!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Estate Agency Recruiters
✨Know Your Stuff
Make sure you brush up on the lettings process and any recent changes in legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your attention to detail, organisational skills, and ability to handle tenant and landlord queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Personable
As a Tenancy Manager, you'll be dealing with people all day. Practice your communication skills and be ready to demonstrate how you build positive relationships with landlords and tenants. A friendly, calm demeanour can go a long way!
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the team dynamics, upcoming challenges in the lettings market, or how they support their staff's professional development. It shows you're engaged and interested in the role.
