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- Tasks: Progress property sales from offer to completion while ensuring compliance and excellent client service.
- Company: Join a supportive team in a dynamic real estate environment.
- Benefits: Comprehensive training, career development, and performance incentives await you.
- Other info: Enjoy a collaborative workplace where your ideas are valued.
- Why this job: Make a real impact in property sales while developing valuable skills.
- Qualifications: Strong communication, multitasking, and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Sales Progression Administrator is a vital role within our team, tasked with ensuring the seamless progression of property sales from offer to completion whilst upholding high standards of compliance, organisation, and client service. This role demands a proactive, detail-focused individual who can multitask, communicate effectively, and utilise systems to support team objectives. In return, we provide a supportive work environment, opportunities for professional development, and incentives for outstanding performance.
Key Responsibilities
- Sales Progression: Efficiently progress sales from offer to completion, ensuring timely return of forms, drafts, searches, and mortgage offers. Negotiate where required, analyse surveys, and guide clients towards exchange and completion.
- Compliance: Keep abreast of legislation, including health and safety, GDPR, and AML. Ensure the office remains fully compliant and verify that brochures adhere to CPR standards (including Swift QR Code/link).
- System Utilisation: Effectively use Reapit for call dates, reminders, file notes, and correspondence. Fully employ progression milestones and the Mortgage page to track and manage sales.
- Organisation: Manage emails, clear voicemails, and maintain accurate daily task sheets. Allocate tasks promptly, prioritise work under pressure, and ensure general office maintenance, including stock levels and accurate message-taking.
- Client Interaction: Maintain a professional telephone manner (answering within three rings), present a smart appearance, and communicate confidently at all levels. Deliver friendly, approachable service to clients.
- Quality Control: Ensure branch windows, webpages, social media, and property details are free from spelling or grammatical errors and feature high-quality photos. Maintain meticulous attention to detail across all tasks.
- Pipeline Management: Accurately forecast completions, meet branch targets, and proactively address challenging files to keep sales on track.
- Incentives & Opportunities: Contribute to team KPIs through solicitor/survey referrals and Google Reviews. Build confidence in using systems to maximise incentive opportunities.
Required Skills
- Technical Proficiency: Competent in Microsoft Word, Excel, PowerPoint, and Teams. Able to navigate and update the company CRM, write power reports, and use AI tools to tailor the Business Information Base (BIB) to office needs.
- Multitasking & Time Management: Ability to prioritise tasks, meet deadlines, and work efficiently under pressure whilst maintaining punctuality.
- Communication: Friendly, approachable, and able to converse professionally with clients and colleagues at all levels.
- Attention to Detail: High standards in quality control, ensuring accuracy in all documentation, communications, and property presentations.
- Problem-Solving: Ability to identify and resolve issues in sales progression, ensuring timely resolution of challenges.
Development Levels
- Concept: Understand and clearly describe each skill.
- Plan: Create a written plan to develop skills, using training manuals and learning from experienced team members.
- Implement: Demonstrate skills in practice through consistent application.
- Coach: Develop the ability to train others in these skills.
- Incremental Improvement: Identify and document innovative ways to enhance processes, contributing to business-wide improvements.
What We Offer
- Training & Support: Access to comprehensive training resources and mentorship from experienced team members to help you excel in your role.
- Career Development: Opportunities to develop skills, take on additional responsibilities, and progress within the company through our development framework.
- Incentives: Financial and recognition-based rewards for achieving KPIs, such as solicitor/survey referrals and Google Reviews.
- Collaborative Environment: A friendly, team-oriented workplace where your contributions are valued, and your ideas are encouraged.
- Tools & Resources: Access to industry-leading CRM systems, AI tools, and office resources to support your work.
How to Succeed
- Remain proactive and organised, managing tasks and communications efficiently.
- Commit to ongoing learning to stay compliant and proficient in systems.
- Maintain a professional, client-focused approach with a keen eye for detail.
- Actively contribute to team goals and pursue opportunities for incentives.
Sales Progressor in Gravesend employer: Estate Agency Recruiters
Contact Detail:
Estate Agency Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progressor in Gravesend
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to property sales. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your skills match their needs. Tailor your conversation to highlight your attention to detail and client service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it gives you another chance to reiterate why you're the perfect fit for the Sales Progressor role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Sales Progressor in Gravesend
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical proficiency and attention to detail in your application. We want to see how you can use tools like Microsoft Office and CRM systems to keep everything organised and compliant.
Be Proactive: In your written application, demonstrate your proactive approach. Share examples of how you've managed tasks under pressure or resolved issues in the past. This will show us you're ready to tackle the challenges of the Sales Progressor role.
Keep It Professional: Remember to maintain a professional tone throughout your application. We're looking for someone who can communicate effectively with clients and colleagues alike, so let your friendly and approachable nature shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Estate Agency Recruiters
✨Know Your Sales Progression
Familiarise yourself with the sales progression process from offer to completion. Be ready to discuss how you would handle various scenarios, such as negotiating offers or guiding clients through the exchange process. This shows your proactive approach and understanding of the role.
✨Demonstrate Compliance Knowledge
Brush up on relevant legislation like GDPR and AML. During the interview, mention how you ensure compliance in your previous roles. This will highlight your attention to detail and commitment to maintaining high standards, which is crucial for this position.
✨Showcase Your Tech Skills
Be prepared to talk about your experience with CRM systems and tools like Microsoft Office. If you've used Reapit or similar software, share specific examples of how you utilised these systems to improve efficiency or organisation in your past roles.
✨Exude Professionalism and Approachability
Practice your communication skills to ensure you come across as friendly and professional. Remember, first impressions matter! Dress smartly and maintain a confident yet approachable demeanour throughout the interview to reflect the client-focused service expected in this role.