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- Tasks: Join our team as a Van Technician, performing high-quality service and repairs.
- Company: Work with Mercedes-Benz, a leading automotive brand known for excellence.
- Benefits: Enjoy perks like flexible hours, bonus schemes, and discounts on gym memberships and cinema tickets.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to customer satisfaction.
- Qualifications: Must have Level 3 City & Guilds qualifications and a UK Driving Licence.
- Other info: Night shifts from Monday to Thursday, with 25 days holiday and additional leave options.
We currently have an opportunity for a qualified, professional and competent Van Technician to join our team at our Mercedes-Benz dealership located in Knowsley!
Our Technicians are an integral part of the team and use their industry expertise to ensure that we keep our customers and their businesses moving by responding quickly and delivering excellent standards of work.
Package Details:
• £20.89 per hour, plus enhancement payment of up to £300 per month based upon your qualification level
• Based onsite in Knowsley
• 44 hours per week
• Monday – Thursday, 20:00 – 07:30
• 25 days’ holiday each year, inclusive of bank holidays
• Permanent
• Bonus scheme
Benefits:
• Additional leave
• Bereavement leave
• Charity Matching Scheme
• Company events
• Company pension
• Cycle to work scheme
• Discounted car scheme
• Discounted gym membership
• Discounted cinema tickets
• Enhanced maternity pay
• Enhanced paternity pay
• Enhanced neonatal pay
• Free eye tests
• Free flu jabs
• Free fruit
• Free menstrual products
• Free on-site parking
• Health Care Plan
• Life assurance
• Long service awards
• Paid volunteer time
• Pregnancy and baby loss paid leave
• Referral programme
• Sick pay
Key Purpose of the Job:
• Act as an expert for all service work and defined assembly and work of the utmost quality and efficiency, and accordingly promote the brand image with respect to reliability and economy
• Defined retrofitting of accessories and preservation work
• Support the Systems Technicians in more extensive repair jobs on the overall system
Accountabilities:
• Performance of all services according to the manufacturer\’s instructions and according to the schedule/service processor
• All visual inspections, adjustment operations, adjustments, operating fluid changes and additions, replacement of worn equipment (e.g. brake linings)
• Knowledge of deviations and extraordinary wear occurrences and initiation of order expansions/feedback to customers
• Resetting of the maintenance system
• Cleaning and care of the customer vehicle
• Repair work
• Self-reliant performance of simple repairs of worn parts (e.g. replacement of mufflers, outside mirrors, tyres and balancing, etc.)
• Performance of defined, but also more extensive, assembly work and repair operations in cooperation with and/or under the supervision of Systems Technicians (e.g. major assembly replacement, suspension strut placement, etc.)
• Retrofitting and start-up of accessories and detachable body components
Skills and Competencies Required:
• Prior experience in a similar role, in a similar industry or main dealership (desired)
• Full Level 3 City & Guilds light vehicle maintenance qualifications required (or equivalent) – certified technician in an automotive service field (essential)
• UK Driving Licence (essential)
• Analytical thinking – ability to analyses and synthesises a wide range of information in order to draw conclusions or make decisions
• Customer orientation – ability to focus on the needs of the customer in the execution of the role and works to deliver customer satisfaction
• Disciplined work approach – tackles tasks in a structured systematic manner, ensuring completion to plan and to quality standards
• Flexibility – adapts and responds to different ways of working in the face of changing situations
• Team working – contributes positively to a team in order to achieve common business objectives
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Mercedes-Benz Van Technician - Night Shifts employer: Estar Truck And Van Ltd
Contact Detail:
Estar Truck And Van Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mercedes-Benz Van Technician - Night Shifts
✨Tip Number 1
Familiarise yourself with Mercedes-Benz vehicles and their specific maintenance requirements. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any specific tasks that align with the responsibilities listed in the job description. Highlighting relevant examples will showcase your expertise.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills during the interview. Think of scenarios where you've successfully tackled challenges in a workshop setting, as this will illustrate your analytical thinking and customer orientation.
We think you need these skills to ace Mercedes-Benz Van Technician - Night Shifts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that match the job description. Emphasise your Level 3 City & Guilds light vehicle maintenance qualifications and any previous roles in similar industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer-oriented approach. Mention specific skills that align with the role, such as analytical thinking and flexibility.
Highlight Relevant Experience: In your application, detail any prior experience you have in a similar role or main dealership. Use specific examples to demonstrate your ability to perform services according to manufacturer instructions and your familiarity with repair work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technician role.
How to prepare for a job interview at Estar Truck And Van Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight your Level 3 City & Guilds certification and any relevant work you've done in previous roles, especially in a dealership setting.
✨Demonstrate Customer Orientation
Since customer satisfaction is key, think of examples where you went above and beyond for a customer. This will show that you understand the importance of customer service in your role as a Van Technician.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Prepare by thinking of past experiences where you had to analyse information and make quick decisions.
✨Emphasise Teamwork and Flexibility
The role requires working closely with Systems Technicians and adapting to various tasks. Share examples of how you've successfully collaborated with others and adjusted to changing work environments in your previous jobs.