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- Tasks: Facilitate seamless vehicle handovers and train customers on digital services.
- Company: Join a dynamic truck sales team with a focus on customer satisfaction.
- Benefits: Earn £30,000 per year, enjoy 23 days holiday, and flexible working hours.
- Why this job: Kickstart your career in truck sales while driving innovation in the automotive industry.
- Qualifications: Must hold a Class 1 licence and have strong communication skills.
- Other info: Embrace a diverse workplace that values inclusion and personal growth.
The predicted salary is between 30000 - 30000 £ per year.
We are recruiting for a Handover Specialist to join our busy Truck Sales team and support in the seamless vehicle handover process with customers based across the UK. This role will be responsible for carrying out the full vehicle handover, answering any customer queries, and training the customer on the digital services available. If you hold a Class 1 licence, have great interpersonal skills and are interested in pursuing a career within truck sales, this is a fantastic role to start that journey and immerse yourself in the dynamic world of commercial vehicle sales.
Package Details
- £30,000 per annum
- Based out of Knowsley Truck centre and Skelmersdale PDI centre, with frequent travel to customer sites across the UK
- 40 hours per week
- Monday - Friday, 08:30 - 17:00 with the requirement to be flexible to business needs
- 23 days’ holiday each year, plus bank holidays
- Permanent
Role Responsibilities
- Carry out a full vehicle handover to the customer at the agreed point of delivery, explaining the key specifications of the vehicle and answering any queries
- Safely and efficiently drive company vehicles to designated locations across the UK
- Ensure vehicles and any accompanying documentation are prepared for delivery
- Liaise with the Sales team and PDI centre regarding the scheduling of vehicle deliveries and subsequent communication with customers regarding driver training of all Mercedes-Benz products
- Liaise with customers directly via the associated Sales Consultant to activate Daimler Truck digital services, mainly Truck Live, Fleet Board Telematics, and Repair & Maintenance contracts
- Support the customer with signing up for relevant apps and other technology, and deliver the required training
- Act as the ongoing customer liaison for both training and digital services
- Assist in other business-related tasks related to the movement, delivery, or collection of vehicles when required
- Keep up to date with product knowledge to ensure you can fully support the customer
- Ensure compliance with the Health and Safety Policy and ISO requirements
- Ensure compliance with all Company Policies, in particular the Company Driving and Company Vehicle Policy
The Ideal Candidate
- Class 1 driving licence (essential)
- Current and valid Driver CPC card
- Experience in a similar role would be advantageous
- An understanding of health and safety practices around HGV’s and in the automotive environment
- Excellent time management skills
- Strong communication skills with a variety of internal and external stakeholders
- Customer orientated and eager to deliver an exceptional customer journey with each interaction
- Self-sufficient and able to prioritise and work independently when required
- Flexible and adaptable to changing priorities, and able to work to business needs with travel across the UK and with occasional overnight stays necessary
- Strong IT skills with the ability to learn new and existing digital products, and confidently demonstrate these to customers
- Organised and able to ensure vehicles and accompanying documentation are prepared for scheduled handovers
Diversity, Inclusion and Equal Opportunities
We’re proud to be an equal opportunities employer, and welcome applications from all backgrounds and experiences. Diversity fuels innovation, and we’re committed to building an inclusive workplace where everyone can thrive. If you require any adjustments during the recruitment process, please let us know so that we can support you in any way we can. If you require the job advert or application form to be in an accessible format (e.g. large print), or the option to submit your application in an alternative format (e.g. video CV), please let us know.
HGV Handover Specialist in England employer: Estar Truck And Van Ltd
Contact Detail:
Estar Truck And Van Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Handover Specialist in England
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a HGV Handover Specialist, you'll need to explain things clearly to customers. Try role-playing with a friend or family member to get comfortable with answering questions and providing training.
✨Tip Number 3
Be ready to showcase your driving skills! Since you'll be driving company vehicles, make sure you're confident behind the wheel. If possible, take a few practice drives to ensure you're comfortable with the vehicle before your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace HGV Handover Specialist in England
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Class 1 licence and any relevant experience in your application. We want to see how your skills align with the role of HGV Handover Specialist, so don’t hold back!
Be Personable: Since this role involves a lot of customer interaction, let your personality shine through in your written application. We’re looking for someone who can connect with customers and make their handover experience exceptional.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities from the role that excite you and how you can contribute to our Truck Sales team. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Estar Truck And Van Ltd
✨Know Your Stuff
Make sure you brush up on the specifications of the vehicles you'll be handing over. Familiarise yourself with the digital services like Truck Live and Fleet Board Telematics, as you'll need to explain these to customers. The more knowledgeable you are, the more confident you'll feel during the interview.
✨Show Off Your People Skills
Since this role is all about customer interaction, practice your communication skills. Think of examples where you've successfully dealt with customers or resolved queries. Being personable and approachable can really set you apart from other candidates.
✨Demonstrate Flexibility
This job requires travel and adaptability, so be ready to discuss how you've managed changing priorities in the past. Share specific instances where you've had to adjust your plans or work independently to meet business needs.
✨Safety First
Understanding health and safety practices around HGVs is crucial. Be prepared to talk about your knowledge of these practices and how you ensure compliance in your work. This shows that you take safety seriously and are a responsible candidate.