At a Glance
- Tasks: Service and repair vehicles on-site, ensuring customer satisfaction and safety.
- Company: Join the prestigious Mercedes-Benz team in Knowsley.
- Benefits: Competitive pay, bonus scheme, and a range of employee perks.
- Why this job: Be part of a dynamic team making a real difference in vehicle maintenance.
- Qualifications: Must have Level 3 Light Vehicle Maintenance qualification and a full UK driving licence.
- Other info: Enjoy a supportive work environment with excellent career growth opportunities.
The predicted salary is between 13 - 17 Β£ per hour.
We are looking for a qualified, professional and competent Mobile Van Technician to join our team at our Mercedes-Benz Van dealership located in Knowsley! Our Mobile Technicians are a critical part of the business and are responsible for carrying out onsite servicing and repairs at customer sites using comprehensive system specialist knowledge and a high diagnostic authority.
Package Details:
- Β£17.40 per hour
- Plus enhancement payment of up to Β£300 per month based upon your qualification level
- Based onsite in Knowsley and field-based at customer sites
- 45 hours per week, Monday - Friday, 07:00 β 16:30
- 23 days' holiday each year, plus bank holidays
- Permanent
- Bonus scheme
Benefits:
- Additional leave
- Bereavement leave
- Charity matching scheme
- Company events
- Company pension
- Cycle to work scheme
- Discounted car scheme
- Discounted gym membership
- Discounted cinema tickets
- Enhanced maternity pay
- Enhanced paternity pay
- Enhanced neonatal pay
- First Day of School paid leave
- Free eye tests
- Free flu jabs
- Free fruit
- Free menstrual products
- Free on-site parking
- Health Care Plan
- Life assurance
- Long service awards
- Paid volunteer time
- Pregnancy and Baby Loss paid leave
- Referral programme
- Sick pay
Accountabilities:
- Attending customer sites to service and repair vehicles on customer premises
- Ensuring all defects reported by the customer are actioned
- Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
- Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer's vehicle
- Ensuring vehicles are safe to use
- Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
- If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isnβt possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
- Completing servicing in line with manufacturer's guidelines
- Maintaining detailed and accurate records as required for each job carried out
Skills and Competencies Required:
- Previous experience in a similar Technician role
- Full NVQ Level 3 in Light Vehicle Maintenance (or equivalent) - certified Technician/Technical Specialist in an automotive service field (essential)
- Full UK driving licence (essential)
- Attention to detail β ensuring repairs are conducted to a high standard and meet legal requirements
- Time management β efficiently completing scheduled work and meeting agreed SLA's
- Teamwork β contributes positively to the team in order to achieve common business objectives
- Communication β ability to communicate with colleagues and customers clearly and professionally on work carried out or any potential issues or delays
- Customer orientation β ability to focus on the needs of the customer and works to deliver customer satisfaction
- Adaptable β ability to react to changing priorities in a busy and demanding role
- Self-sufficiency β ability to work independently when required, holding oneself accountable for standard of work completed
Job Types: Full-time, Permanent
Pay: Β£17.40 per hour
Expected hours: 45 per week
Application question(s):
- Do you have your Level 3 qualification certificates to bring to interview should you be invited to attend?
Experience: main dealership: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
- Level 3 Light Vehicle Maintenance qualification (required)
Work Location: In person
Mercedes-Benz Mobile Van Technician in Liverpool employer: eStar | Mercedes-Benz Truck and Van
Contact Detail:
eStar | Mercedes-Benz Truck and Van Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Mercedes-Benz Mobile Van Technician in Liverpool
β¨Tip Number 1
Get to know the company! Research Mercedes-Benz and their values. When you show up for your interview, drop in some knowledge about their latest models or initiatives. Itβll impress them and show youβre genuinely interested.
β¨Tip Number 2
Practice makes perfect! Before your interview, run through common questions you might be asked. Think about your past experiences and how they relate to the Mobile Van Technician role. We want you to feel confident and ready to shine!
β¨Tip Number 3
Dress the part! Even though itβs a technician role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the companyβs image.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email. Itβs a nice touch that keeps you on their radar. Plus, it shows youβre keen on the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Mercedes-Benz Mobile Van Technician in Liverpool
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your qualifications and experience in your application. We want to see that youβve got the right NVQ Level 3 certification and any relevant experience, so donβt hold back!
Tailor Your Application: Take a moment to customise your application for the Mobile Van Technician role. Use keywords from the job description to show us you understand what weβre looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at eStar | Mercedes-Benz Truck and Van
β¨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Light Vehicle Maintenance. Be ready to discuss your previous experiences and how they relate to the role of a Mobile Van Technician. Having your Level 3 qualification certificates handy will show you're prepared and serious about the position.
β¨Show Off Your Customer Skills
Since this role involves interacting with customers, think of examples where you've provided excellent service or resolved issues effectively. Practise explaining how you would handle customer queries or complaints, as this will demonstrate your customer orientation and communication skills.
β¨Time Management is Key
Prepare to discuss how you manage your time, especially when juggling multiple jobs at customer sites. Think of specific instances where you met deadlines or adapted to changing priorities. This will highlight your ability to work independently and efficiently.
β¨Be Ready for Practical Questions
Expect some scenario-based questions that test your diagnostic skills and problem-solving abilities. Practise how you would approach common vehicle issues and repairs, as well as how you would communicate these solutions to customers. This will showcase your expertise and adaptability in a real-world context.