We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. This is a fast paced environment so needs a super positive person.
Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or areas
- Provide menus
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Assist wait staff as needed
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Host in Manchester employer: EST
At EST, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment for our HR Consultants. With hybrid working options, enhanced parental leave, and a strong focus on employee development, we empower our team to thrive in a varied and rewarding role while enjoying the unique advantages of working across diverse industries in the vibrant Cardiff area. Join us to make a meaningful impact while benefiting from a culture that values your growth and well-being.
