At a Glance
- Tasks: Support sales operations by managing data, reports, and customer queries.
- Company: Join Essity, a company dedicated to improving well-being and driving positive change.
- Benefits: Enjoy a collaborative atmosphere, growth opportunities, and a focus on well-being.
- Other info: Hybrid work model with a focus on innovation and teamwork.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong time management, system skills, and a service-oriented mindset.
The predicted salary is between 25000 - 28500 £ per year.
We are looking to appoint a Sales Operations Associate to offer day-to-day sales administration, process execution and content support for account managers. This includes keeping customer data, orders and sales documentation accurate and up to date.
As Sales Operations Associate you will support the day-to-day running of the sales channel, ensuring customer data, orders, and documentation are accurate and up to date. You’ll handle key administrative tasks, as well as proactively supporting the account managers with up-to-date and relevant data to drive quick, well-informed decisions with our key customers.
What You Will Do
- Manage daily sales administration; including ensuring lines pull through Brandbank correctly for all dot com formats.
- Own weekly reporting; EPOS trackers, customer scorecards, stock and availability.
- Own the administration of the agreed customer promotional plan, internal & external.
- Respond to internal & external queries, by answering questions from customers and colleagues escalating non-standard topics when required.
- Complete CBU scorecards ahead of monthly meetings and provide recommendations on latest insight/data.
- Support KAM’s with Aged Debt management as part of excellent account execution.
- Maintain data quality in systems, by entering data carefully, check for inconsistencies and flag potential master data issues to Business Support or IT.
Who You Are
- Time management and accuracy: Ability to execute multiple routine tasks with precision and within agreed timelines.
- System skills: Confidence with using ERP/CRM and MS Office effectively for data entry and information retrieval.
- Service orientation: Ability to manage internal and external queries in a professional, service-oriented manner.
- Collaboration: Conduct close collaboration with Business Support, KAMs and Customer Service to resolve issues efficiently.
- Communication skills: Clear written and verbal communication; ability to follow and explain standard procedures.
- Growth mindset: Demonstrates a proactive, opportunity-seeking attitude, learn from setbacks, and collaborate locally to unlock new commercial value.
What We Can Offer You
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Sales Operations Associate in Manchester employer: Essity
At Essity, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the healthcare sector. As a Strategic Healthcare Partner, you will thrive in a supportive and inclusive culture that empowers you to make a real difference in patient outcomes across the North of England. With a strong focus on professional growth and meaningful impact, you'll have the opportunity to build strategic partnerships and drive positive change within the NHS and beyond.
