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For Companies At a Glance
- Tasks: Manage customer enquiries and process orders while ensuring clear communication.
- Company: Leading global hygiene and health company with a focus on well-being.
- Benefits: Hybrid work model, supportive culture, and opportunities for personal growth.
- Why this job: Join a team that values innovation and makes a difference in people's lives.
- Qualifications: Strong verbal communication skills and experience in fast-paced environments.
- Other info: Dynamic role with a balance of in-office and remote work.
The predicted salary is between 28800 - 43200 £ per year.
A leading global hygiene and health company is seeking a Customer Facing & Order Management Representative in Dunstable. This hybrid role requires managing customer service enquiries, processing orders, and ensuring effective communication with patients and caregivers.
Candidates should have strong verbal communication skills and experience in a fast-paced environment. The position offers a supportive company culture aimed at well-being and innovation, with a balance of in-office and remote work.
Customer Care & Order Management Specialist (Hybrid) in Dunstable employer: Essity
Contact Detail:
Essity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Order Management Specialist (Hybrid) in Dunstable
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your verbal communication skills! Since this role involves a lot of customer interaction, being clear and confident in your speech can really set you apart from other candidates.
✨Tip Number 3
Prepare some examples from your past experiences that highlight your ability to handle fast-paced environments. This will demonstrate that you can thrive under pressure, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our supportive and innovative culture.
We think you need these skills to ace Customer Care & Order Management Specialist (Hybrid) in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order management. We want to see how you've handled enquiries and processed orders in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of your strong communication skills and how you thrive in fast-paced environments.
Showcase Your Soft Skills: In a customer-facing role, soft skills are key! We’re looking for candidates who can communicate effectively with patients and caregivers, so make sure to highlight your interpersonal skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Dunstable!
How to prepare for a job interview at Essity
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent developments. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Communication Skills
Since this role requires strong verbal communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle customer service situations. Think of specific examples from your past experiences where you successfully managed customer enquiries or resolved issues, and be ready to discuss these in detail.
✨Emphasise Your Adaptability
Given the fast-paced nature of the role, highlight your ability to adapt to changing circumstances. Share examples of how you've thrived in dynamic environments, showcasing your problem-solving skills and flexibility in handling various tasks.
