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For Companies At a Glance
- Tasks: Manage relationships with NHS trusts and drive sales for Tork products.
- Company: Join Essity, a global leader in health and hygiene, making a positive impact.
- Benefits: Enjoy a collaborative culture, growth opportunities, and the chance to make a difference.
- Why this job: Be part of a mission to improve well-being and drive social change.
- Qualifications: Experience in B2B account management, preferably in healthcare or related fields.
- Other info: Territory-based role covering South West and South Wales; training provided.
The predicted salary is between 28800 - 43200 £ per year.
Overview
As an Account Manager, you will manage a portfolio of accounts across a designated territory (either Midlands / East Anglia or London / South East), supporting customers to achieve excellent hygiene outcomes with Essity\’s Tork solutions. You will play a key role in strengthening relationships with NHS Trusts — one of Essity\’s most strategic end customer groups — ensuring consistent product adoption and long term value creation. Alongside this, you will work with private sector customers through our distributor partners, helping them identify the right solutions, expand product usage, and improve hygiene efficiency across a broad customer base.
Responsibilities
- Territory & Account Management: Manage a defined portfolio across NHS Trusts and private sector end customers, ensuring strong product adoption and relationship growth.
- Channel & Distributor Engagement: Collaborate closely with distributor partners to support private sector customers, identify growth opportunities, and drive sales expansion.
- Sales Planning: Develop short and long range sales strategies using available sales and marketing programmes to achieve nominated targets.
- Customer Negotiations: Lead negotiation of plans and conditions with customers to secure sustainable and profitable business.
- Product & Market Expertise: Apply detailed product knowledge and a strong understanding of each client\’s business to deliver tailored support.
- Customer Visits & Expansion: Introduce new products and services, organising regular visits with existing and prospective customers to expand Essity\’s market presence.
- Service Coordination: Ensure high quality customer service and involve relevant internal colleagues when clients require additional support.
- Experience in account management, sales, or business development within a complex customer environment such as healthcare, public sector, B2B, or distribution based sales.
- Strong product learning agility with the ability to apply technical knowledge in customer conversations.
- A collaborative communicator with strong relationship building, negotiation, organisation, and problem solving skills.
Qualifications
- Experience in account management, sales, or business development within a complex customer environment such as healthcare, public sector, B2B, or distribution based sales.
- Strong product learning agility with the ability to apply technical knowledge in customer conversations.
- A collaborative communicator with strong relationship building, negotiation, organisation, and problem solving skills.
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Account Manager employer: Essity
Contact Detail:
Essity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the specific NHS trusts in the South West and South Wales. Understanding their unique needs and challenges will help you tailor your approach and demonstrate your commitment to supporting their goals.
✨Tip Number 2
Network with professionals already working within the healthcare sector, especially those involved with NHS trusts. Attend industry events or join relevant online forums to build connections that could provide insights and referrals.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires you to negotiate terms and conditions with customers. Consider role-playing scenarios with a friend or mentor to practice your approach and build confidence.
✨Tip Number 4
Showcase your knowledge of the Tork brand and its products. Being well-versed in their offerings will not only impress during interviews but also demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and business development, particularly within the healthcare sector. Emphasise any previous work with NHS trusts and your sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the role of Account Manager for the Healthcare team. Mention your understanding of the Tork brand and how your skills align with their goals, especially in managing customer relationships.
Showcase Relevant Skills: In your application, clearly demonstrate your planning and organisational skills. Provide examples of how you've successfully developed customer relationships and achieved sales targets in previous roles.
Highlight Your Knowledge of the Sector: Mention any specific knowledge or experience you have with the healthcare, tissue, skincare, or janitorial markets. This will show that you understand the industry and can effectively contribute to the company's objectives.
How to prepare for a job interview at Essity
✨Know Your NHS Trusts
Familiarise yourself with the specific NHS trusts in the South West and South Wales. Understand their needs, challenges, and how Tork products can address them. This knowledge will show your commitment and help you tailor your approach during the interview.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in B2B and healthcare. Highlight specific examples where you've successfully developed customer relationships or achieved sales targets, as this will showcase your ability to excel in the role.
✨Showcase Your Planning Abilities
Be ready to talk about how you plan and organise your sales strategies. Discuss any tools or methods you use to identify new business opportunities and how you track your progress towards targets. This will demonstrate your proactive approach to account management.
✨Emphasise Team Collaboration
Since the role involves working with a distribution partner and delivering training, highlight your experience in collaborative environments. Share examples of how you've worked effectively with others to achieve common goals, which is crucial for success in this position.
