Ops Workforce Management Intern

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Job Summary: The Workforce Management Intern will support the Workforce Management team in planning, analyzing, and optimizing staffing resources to ensure operational efficiency. This internship provides hands-on exposure to forecasting, scheduling, real-time management, and performance analytics within a dynamic and fast-paced environment. Key Responsibilities: • Assist in collecting and analyzing data related to staffing. • Support the development and maintenance of schedules. • Help monitor real-time staffing levels and performance metrics. • Participate in generating daily, weekly, and monthly workforce reports. • Assist with data entry, dashboard maintenance, and Workforce management tools. • Learn and contribute to workforce forecasting and capacity planning initiatives. • Collaborate with field, HR and finance to support workforce optimization. • Attend team meetings and contribute ideas for improving workforce processes. Learning Outcomes: • Gain hands-on experience with Microsoft Suite and WFM tools (SAPHR and Workforce). • Understand key workforce management concepts such as coverage. • Develop analytical, problem-solving, and reporting skills. Qualifications: • Pursuing a degree in Business, Operations Management, Statistics or a related field. • Strong analytical and organizational skills. • Proficient in Microsoft Excel. • Interest in data analysis, operations, and planning. • Excellent communication and collaboration skills. • Ability to work independently and as part of a team41bf1e1f-b16b-4260-a40a-17c77a06fd15