EssilorLuxottica Group in London is seeking a Customer Service Advisor to provide general and technical advice to customers via telephone, email or fax. You will process orders, handle inquiries and complaints while maintaining professional standards.
Main responsibilities include resolving customer issues, keeping records up to date, and ensuring a high-quality customer experience across channels. ISO 13485 and BRC guidelines apply, with emphasis on safety and teamwork.
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Vision Care Customer Service Advisor β London employer: ESSILORLUXOTTICA GROUP
EssilorLuxottica is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, we provide continuous training opportunities and a culture that values inclusivity and passion. Located in Switzerland, our team enjoys the benefits of working for the No. 1 optician in the country, alongside access to a global network of iconic brands and high-quality vision care products.