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- Tasks: Support and motivate your team while delivering exceptional customer service.
- Company: Join EssilorLuxottica, a global leader in eyewear and eye care.
- Benefits: Enjoy uncapped bonuses, generous discounts, and volunteering opportunities.
- Why this job: Shape your career with world-class training and clear progression pathways.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
- Other info: No optical experience needed; we provide comprehensive training.
The predicted salary is between 24000 - 36000 £ per year.
Widen Your Horizons. Join the Next Chapter of Your Career At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference. We work for a brighter future, thinking today about the world of tomorrow. Don’t miss the chance to shape your #FutureInSight with us! See yourself at OPSM - become part of our family and help us make a real change in people's lives!
We are currently looking for an Assistant Store Manager to support our Doncaster team. No optical experience is required - we provide world-class training to ensure you feel supported and confident providing our customers with an exceptional experience. At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years. Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!
Why us?
- Uncapped, monthly bonus scheme!
- Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
- Up to 50% off Oakley eyewear and apparel throughout the year.
- Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
- A world of personal and professional learning through Leonardo, our online platform, with opportunities for Retail certifications to strengthen your knowledge and capability.
- Clear career pathways for your role, with national and global progression opportunities.
Your responsibilities
- Support, coach, and motivate your team to meet and exceed store targets.
- Cultivate a culture of continuous improvement through coaching and training.
- Act as Store Manager when required, including opening and closing the store.
- Deliver memorable customer service and exceptional product knowledge.
- Implement brand visual merchandising strategies and promotional changes.
- Create a safe working environment for your team and customers.
About you
- Previous supervisory/leadership experience, ideally in a retail environment
- Proven experience meeting and exceeding sales targets/KPIs
- Exceptional time management and organisational skills
- Confidence to provide constructive feedback to your team.
- Ability to provide an exceptional customer experience.
- Passionate about helping people to see the beauty in life? Join us!
Click Apply Now! *Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM.*
Who We Are
We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa, and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban, and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
Our Diversity, Equity and Inclusion commitment
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.
Fixed Term Assistant Store Manager | Opsm Doncaster (Vic) employer: ESSILORLUXOTTICA GROUP
Contact Detail:
ESSILORLUXOTTICA GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Assistant Store Manager | Opsm Doncaster (Vic)
✨Tip Number 1
Familiarise yourself with OPSM's brand values and customer service philosophy. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous leadership or supervisory experience you have, especially in retail. Be ready to share specific examples of how you've motivated a team or exceeded sales targets in past roles.
✨Tip Number 3
Research the luxury eyewear brands that OPSM carries, such as CHANEL and Gucci. Being knowledgeable about these brands will demonstrate your enthusiasm for the role and your ability to engage customers effectively.
✨Tip Number 4
Prepare to discuss how you would create a positive and safe working environment for both customers and team members. This is crucial for the Assistant Store Manager role, so think of strategies you can implement.
We think you need these skills to ace Fixed Term Assistant Store Manager | Opsm Doncaster (Vic)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or leadership experience, especially in retail. Emphasise any achievements related to meeting sales targets and your ability to provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your enthusiasm for the role. Mention specific examples of how you've motivated teams or improved customer experiences in previous positions.
Highlight Relevant Skills: In your application, focus on skills such as time management, organisational abilities, and your confidence in providing constructive feedback. These are key attributes that EssilorLuxottica is looking for in an Assistant Store Manager.
Showcase Your Knowledge of the Brand: Demonstrate your understanding of OPSM and its commitment to customer service and quality. Mention any familiarity with luxury brands or eye care products, as this will show your genuine interest in the company and its mission.
How to prepare for a job interview at ESSILORLUXOTTICA GROUP
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or supported team members to achieve their goals.
✨Understand the Brand
Familiarise yourself with OPSM and its luxury eyewear brands like CHANEL and Ray-Ban. Being knowledgeable about the products and the brand's values will show your genuine interest and help you connect with the interviewers.
✨Emphasise Customer Service
Exceptional customer service is key in retail. Be ready to discuss how you've provided outstanding service in previous roles and how you plan to create memorable experiences for customers at OPSM.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to manage conflicts or make quick decisions, and be prepared to share those stories.
