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- Tasks: Join our team to engage visitors, serve refreshments, and provide excellent customer service.
- Company: Essex Wildlife Trust is dedicated to conservation and education in a unique nature reserve.
- Benefits: Enjoy free life assurance, branded uniform, onsite parking, and enhanced leave benefits.
- Why this job: Be part of a meaningful mission to restore nature while gaining valuable experience in customer service.
- Qualifications: Looking for friendly individuals with a passion for customer service and teamwork.
- Other info: This is a part-time role with flexible hours, perfect for students or those seeking a rewarding job.
We are looking for Centre Assistant at our Thameside Nature Discovery Centre in Stanford-Le-Hope, near Thurrock.
Opened by Sir David Attenborough in 2013, our Thameside Nature Discovery Park is located on top of the former Mucking Marshes Landfill in Thurrock and is a recovering, post-industrial, unique landscape that is impressive and juxtaposed in nature. The former landfill site is being given back to nature to recover. It is a local nature asset but is rapidly becoming a significant ecological, recreational, and educational asset to the Thames Estuary region. The reserve is home to many species including barn owls, short eared owls, water voles, harvest mouse, skylark, cuckoo and shrill carder bee in addition to local cattle that graze the grassland during the year.
Working as part of the visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage – ensuring excellent customer service is always at the forefront. The success applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging with customers and promoting memberships.
We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Profits from the Nature Discovery Centre’s are used to fund the conservation, educational and other work key of the Trust.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
This role is a fixed term part time position working 22.5 hours per week on a rota-basis between Monday and Sunday (operating hours are between 9:00am to 5:00pm). For further information about our Thameside site, please visit https://www.essexwt.org.uk/nature-reserves/thameside.
Benefits include free life assurance, branded uniform, onsite parking, enhanced annual leave and sick pay provisions increasing with length of service. More information on our rewards package can be found in the ‘Role Information Pack on our website.
How to apply www.essexwt.org.uk/jobs
Centre Assistant employer: Essex Wildlife Trust
Contact Detail:
Essex Wildlife Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant
✨Tip Number 1
Familiarize yourself with the Thameside Nature Discovery Centre and its unique ecological features. Understanding the local wildlife and the importance of conservation will help you engage more effectively with visitors and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Being able to share specific instances where you provided excellent service will set you apart from other candidates.
✨Tip Number 3
Highlight your ability to work as part of a team. Since this role involves collaborating with others in a visitor centre environment, sharing experiences that demonstrate your teamwork skills will be beneficial during the interview process.
✨Tip Number 4
Be prepared to discuss your interest in wildlife and conservation. Showing genuine enthusiasm for the mission of Essex Wildlife Trust and how you can contribute to their goals will resonate well with the hiring team.
We think you need these skills to ace Centre Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Centre Assistant position. Understand the key responsibilities, such as customer service, retail operations, and food and beverage preparation, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, retail, or hospitality. Mention specific examples where you provided excellent service or engaged with customers effectively.
Show Your Passion for Nature: Express your interest in nature and conservation in your application. Mention any relevant experiences or personal interests that align with the mission of Essex Wildlife Trust and the Thameside Nature Discovery Centre.
Follow Application Instructions: Make sure to follow the application instructions carefully. Submit your application through the specified website and ensure all required documents are included. Double-check for any specific requirements mentioned in the job listing.
How to prepare for a job interview at Essex Wildlife Trust
✨Show Your Passion for Nature
Make sure to express your enthusiasm for the environment and wildlife during the interview. Share any personal experiences or interests related to nature, as this role is all about engaging with visitors in a unique ecological setting.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers in a friendly and professional manner, as this is crucial for the Centre Assistant position.
✨Familiarize Yourself with the Centre
Take some time to learn about the Thameside Nature Discovery Centre and its mission. Being knowledgeable about the site and its conservation efforts will show your commitment and help you connect with the interviewers.
✨Be Ready for Teamwork Questions
Since this role requires being a team player, be prepared to discuss your experiences working in teams. Think of specific situations where you collaborated effectively with others to achieve a common goal.
