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- Tasks: Assist in managing daily operations and ensure a fantastic visitor experience.
- Company: Join a friendly team at Hanningfield Reservoir's Nature Discovery Centre.
- Benefits: Permanent position with competitive salary and flexible hours.
- Why this job: Be part of a welcoming environment and make a real impact on visitors' experiences.
- Qualifications: Experience in retail or hospitality, strong people skills, and a positive attitude.
- Other info: 30 hours per week with opportunities for growth and development.
The predicted salary is between 20194 - 20194 £ per year.
We are looking for an Assistant Centre Manager for our Nature Discovery Centre at Hanningfield Reservoir. Our welcoming and friendly team at Hanningfield Reservoir provide fantastic customer service to our visitors. As the Assistant Centre Manager, you will work closely with the Site Manager to deliver the day-to-day operations (compliance, administrative duties, retail, food and beverage), supervising staff and volunteers and interacting with guests to ensure an engaging visitor experience.
It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a ‘can-do’ attitude and willingness to support team members both front and back of house. In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with strong people skills, a welcoming predisposition and good attention to detail.
Responsibilities- Deliver day-to-day operations (compliance, administrative duties, retail, food and beverage).
- Supervise staff and volunteers and interact with guests to ensure an engaging visitor experience.
- Experience in front-facing retail and/or hospitality.
- Self-motivated with a ‘can-do’ attitude.
- Willingness to support team members both front and back of house.
- Strong people skills, welcoming disposition and good attention to detail in a customer-facing environment.
This is a permanent position, working 30 hours per week on a rota basis between Monday and Sunday (four out of seven days) from 9:00am to 5:00pm, including weekend and bank holiday working. Starting salary is £20,194.44 (FTE £25,243.05).
To apply, please complete an application via our website by 9:00am on Monday 09 February 2026. Interviews will be held at Hanningfield Nature Discovery Centre on Monday 23 February 2026.
Our values are Impactful, Collaborative, United and Proactive.
Assistant Centre Manager (Hanningfield) employer: Essex Wildlife Trust
Contact Detail:
Essex Wildlife Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager (Hanningfield)
✨Tip Number 1
Get to know the team and the centre before your interview. Visit Hanningfield Reservoir, chat with staff, and soak up the atmosphere. This will not only help you feel more comfortable but also show your genuine interest in the role.
✨Tip Number 2
Prepare some questions to ask during your interview. Think about what you want to know about the day-to-day operations or how the team collaborates. This shows you're proactive and engaged, which is exactly what we love to see!
✨Tip Number 3
Highlight your customer service experience! Share specific examples of how you've created a welcoming environment in previous roles. We want to hear about those moments that made a difference for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our fantastic team at Hanningfield.
We think you need these skills to ace Assistant Centre Manager (Hanningfield)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences align with our values.
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Centre Manager position. Highlight your front-facing retail or hospitality experience and how it relates to delivering a fantastic visitor experience at Hanningfield.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate attention to detail, so double-check for any typos or errors before hitting send!
Apply Through Our Website: Remember to apply through our website by the deadline! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hanningfield.
How to prepare for a job interview at Essex Wildlife Trust
✨Know Your Customer Service Basics
Since the role is all about providing a fantastic visitor experience, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of a welcoming environment.
✨Show Off Your Team Spirit
This position requires a collaborative attitude, so be ready to discuss how you've supported team members in previous roles. Share specific instances where you helped out a colleague or contributed to a team project, highlighting your willingness to pitch in wherever needed.
✨Demonstrate Your Attention to Detail
Attention to detail is key in this role, especially when it comes to compliance and administrative duties. Prepare to talk about how you ensure accuracy in your work, whether it's through double-checking orders or maintaining cleanliness in a retail or food setting.
✨Embrace the 'Can-Do' Attitude
The interviewers will be looking for your self-motivation and positive outlook. Be ready to share examples of challenges you've faced and how you tackled them with a proactive mindset. This will help convey that you’re the right fit for their dynamic team.
