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- Tasks: Assist in daily operations, supervise staff, and ensure a great visitor experience.
- Company: Join Essex Wildlife Trust, the leading conservation charity in Essex, dedicated to protecting wildlife.
- Benefits: Enjoy free life assurance, enhanced leave, discounts, and a supportive work environment.
- Why this job: Be part of a passionate team making a real impact on wildlife and community engagement.
- Qualifications: Retail or hospitality experience is essential; strong people skills and a positive attitude are a must.
- Other info: Fixed term role with flexible hours; commitment to diversity and inclusion in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
Essex Wildlife Trust are the county's leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.
Our friendly team at Hanningfield provides fantastic customer service to our visitors to the Trust. As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver the day-to-day operations (administrative duties, retail and food and beverage), supervising staff and volunteers and interacting with guests to ensure an engaging visitor experience.
It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a 'can-do' attitude and willingness to support team members both front and back of house during busy periods. In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with strong people skills.
This role is a fixed term (until 30 April 2026) full time position working 30 hours per week between 9:00am to 5:00pm, four out of seven days (Monday to Sunday) with an alternative weekend off arrangement in place.
Benefits include free life assurance, branded uniform and parking; and enhanced annual leave and sick pay provisions increasing with length of service.
Annual leave entitlement starts at 26 days per annum increasing annually to 29 days plus Bank Holidays. We provide company sick pay increasing with length of service, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme and discounts in our Nature Discovery Centres.
Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of "A county rich in wildlife with people connected to nature".
As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.
Assistant Centre Manager at Hanningfield 1yr FTC 30hrs employer: Essex Wildlife Trust
Contact Detail:
Essex Wildlife Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager at Hanningfield 1yr FTC 30hrs
✨Tip Number 1
Familiarise yourself with Essex Wildlife Trust's mission and values. Understanding their commitment to conservation and community engagement will help you align your responses during the interview, showcasing your passion for wildlife and nature.
✨Tip Number 2
Highlight your customer service experience in retail or hospitality. Be prepared to share specific examples of how you've created positive experiences for customers, as this role heavily focuses on providing an engaging visitor experience.
✨Tip Number 3
Demonstrate your teamwork skills. Since the role involves supervising staff and volunteers, think of instances where you've successfully collaborated with others to achieve a common goal, especially in busy environments.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the organisation. Asking insightful questions about their conservation efforts or team dynamics can show your enthusiasm and help you stand out during the interview.
We think you need these skills to ace Assistant Centre Manager at Hanningfield 1yr FTC 30hrs
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Centre Manager position. Highlight key skills such as customer service, retail experience, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and hospitality. Emphasise your front-facing roles and any achievements that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wildlife conservation and your alignment with the values of Essex Wildlife Trust. Mention specific examples of how you've contributed to a positive visitor experience in previous roles.
Follow Application Instructions: Ensure you complete the online application form on their website before the deadline. Double-check that all sections are filled out accurately and that you have attached any required documents.
How to prepare for a job interview at Essex Wildlife Trust
✨Show Your Passion for Nature
Essex Wildlife Trust is all about protecting wildlife and inspiring a love for nature. Make sure to express your enthusiasm for conservation and how it aligns with your personal values during the interview.
✨Highlight Customer Service Experience
Since the role involves providing a welcoming visitor experience, be ready to share specific examples of your front-facing retail or hospitality experience. Discuss how you’ve handled challenging situations and ensured customer satisfaction.
✨Demonstrate Teamwork Skills
The Assistant Centre Manager will work closely with the Site Manager and other team members. Prepare to discuss instances where you've collaborated effectively in a team, showcasing your ability to support colleagues during busy periods.
✨Emphasise Your 'Can-Do' Attitude
This role requires a self-motivated individual with a proactive approach. Be prepared to talk about times when you've taken initiative or gone above and beyond to solve problems or improve processes in your previous roles.
