Assistant Centre Manager (Abberton/Fingringhoe) in Colchester

Essex Wildlife Trust are the county's leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.

We are looking for an Assistant Centre Manager to join us, working from our idyllic Nature Discovery Centres, with a work base at Abberton Reservoir, Layer-de-la-Haye, Colchester. As an Assistant Centre Manager, the position deputises the Site Manager in delivering the day-to-day operations, managing staff and volunteers, engaging with visitors to ensure a positive visitor experience and the promotion of donations and membership for Essex Wildlife Trust. The Assistant Centre Manager is responsible for supervising Centre Assistants and Visitor Centre Volunteers.

Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage - ensuring excellent customer service is always at the forefront. The successful applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging with customers.

We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Our profits from the Nature Discovery Centres are used to fund the conservation, educational and other key work of the Trust.

The position is a permanent role working 37.5 hours per week between Monday and Sunday on a rota basis to include weekend and bank holiday working. The starting salary is £25,243.05.

Please complete an application form via our website by 9:00am on 16 April 2026. The interviews will be held on 23 April 2026.

Our values are Impactful, Collaborative, United and Proactive. Annual leave entitlement starts at 26 days per annum increasing annually to 29 days plus Bank Holidays. We provide company sick pay increasing with length of service, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme and discounts in our Nature Discovery Centres.

Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of "A county rich in wildlife with people connected to nature".

As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.

We are proud to be an employer that supports the Armed Forces Covenant and are committed to supporting those who serve or have served in the Armed Forces, and their families. As part of this commitment, Armed Forces veterans who meet the minimum criteria for an advertised role will be guaranteed an interview.