At a Glance
- Tasks: Serve customers, prepare drinks, and assist in events at our Nature Discovery Centre.
- Company: Join Essex Wildlife Trust, the leading conservation charity in Essex.
- Benefits: Enjoy 26 days annual leave, sick pay, and discounts at our centres.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Make a real impact on wildlife conservation while working in a beautiful environment.
- Qualifications: Customer service skills and a passion for nature are essential.
The predicted salary is between 27300 - 27300 € per year.
Essex Wildlife Trust are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.
We are looking for a 14 hour part time Centre Assistant to join us on a permanent position at our idyllic Nature Discovery Centre at Ingrebourne.
Role OverviewIngrebourne Nature Discovery Centre provides much-needed community facilities and education opportunities to Hornchurch Country Park; a well used and much loved open space, of great importance to people and wildlife. As a Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, preparing drinks using the barista machine, cooking and assisting in events.
Responsibilities- Maintain a clean and organised environment and restock shelves.
- Work closely with dedicated staff and volunteers, supporting the Trust’s mission.
- Deliver excellent customer service in a welcoming and professional manner.
The position is permanent, working 14 hours per week between Monday and Sunday on a rota basis to include weekend and bank holiday working. The rate of pay is £13.08 per hour.
BenefitsAnnual leave entitlement starts at 26 days per annum increasing annually to 29 days plus Bank Holidays. We provide company sick pay increasing with length of service, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme and discounts in our Nature Discovery Centres.
Values and EqualityOur values are Impactful, Collaborative, United and Proactive. Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of a county rich in wildlife with people connected to nature.
As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.
We are proud to be an employer that supports the Armed Forces Covenant and are committed to supporting those who serve or have served in the Armed Forces, and their families. As part of this commitment, Armed Forces veterans who meet the minimum criteria for an advertised role will be guaranteed an interview.
Centre Assistant (Ingrebourne) employer: Essex Wildlife Trust Ltd
Essex Wildlife Trust is an exceptional employer, offering a supportive and inclusive work environment at the beautiful Ingrebourne Nature Discovery Centre. With a strong commitment to employee well-being, we provide generous annual leave, a robust pension scheme, and opportunities for personal growth while working alongside passionate colleagues dedicated to conservation. Join us in making a meaningful impact on wildlife and community engagement in Essex.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Assistant (Ingrebourne)
✨Tip Number 1
Get to know the Essex Wildlife Trust and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about wildlife and conservation. It’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! As a Centre Assistant, you'll be interacting with visitors all the time. Think of some scenarios where you can demonstrate your ability to handle different customer situations with a smile.
✨Tip Number 3
Don’t forget to showcase your teamwork spirit! The role involves working closely with staff and volunteers, so share examples of how you’ve collaborated in the past. We love a good team player!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Centre Assistant (Ingrebourne)
Some tips for your application 🫡
Show Your Passion for Nature:When writing your application, let your love for wildlife and nature shine through. We want to see how you connect with our mission at Essex Wildlife Trust, so share any relevant experiences or interests that highlight your enthusiasm for conservation.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Centre Assistant role. Highlight your customer service skills and any experience in retail or food service. We appreciate candidates who take the time to align their application with what we’re looking for.
Be Professional Yet Friendly:While we love a casual vibe, remember that professionalism is key. Use a friendly tone in your writing, but keep it polished. We’re looking for someone who can deliver excellent customer service, so let that come across in your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so get clicking!
How to prepare for a job interview at Essex Wildlife Trust Ltd
✨Know Your Stuff About Essex Wildlife Trust
Before the interview, take some time to research Essex Wildlife Trust and its mission. Understand their goals, especially the aim to protect 30% of land and sea by 2030. This will show your genuine interest in the role and help you connect your values with theirs.
✨Show Off Your Customer Service Skills
As a Centre Assistant, you'll be interacting with customers regularly. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help someone or created a welcoming atmosphere.
✨Get Hands-On with the Role
Familiarise yourself with the tasks mentioned in the job description, like operating tills and using a barista machine. If possible, practice making drinks or handling cash. This practical knowledge will give you confidence and demonstrate your readiness for the role.
✨Embrace Their Values
Essex Wildlife Trust values being Impactful, Collaborative, United, and Proactive. Think of examples from your experience that align with these values. Be ready to discuss how you can contribute to a positive team environment and support their mission.
