At a Glance
- Tasks: Assist in managing daily operations and create an engaging visitor experience.
- Company: Join Essex Wildlife Trust, the leading conservation charity in Essex.
- Benefits: Enjoy 26 days annual leave, pension contributions, and discounts at our centres.
- Other info: Be part of a diverse team committed to protecting nature and inspiring others.
- Why this job: Make a real difference in wildlife conservation while working in a beautiful natural setting.
- Qualifications: Experience in retail or hospitality and a passion for customer service.
The predicted salary is between 20194 - 20194 € per year.
Essex Wildlife Trust are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.
We are looking for an Assistant Centre Manager to join us at our idyllic Nature Discovery Centre at Thorndon, in Brentwood. Thorndon Nature Discovery Centre is situated in Thorndon Country Park and offers a variety of habitats including ancient woodland, parkland, ponds, a marsh, and meadow. The site features remarkable ancient trees such as Giant Oak and Hornbeam pollards, and is part of a historic deer park. The park is currently being restored, with goats and sheep grazing on both the north and south sides.
Responsibilities
- Working closely with the Site Manager, the Assistant Centre Manager will deliver day‑to‑day operations, including administrative duties, retail and food & beverage management.
- The role involves supervising staff and volunteers, interacting with guests to ensure an engaging visitor experience, and supporting team members front and back of house during busy periods.
Qualifications
- Essential experience in front‑facing retail and/or hospitality.
- A self‑motivated, ‘can‑do’ attitude and willingness to support team members during busy periods are required.
- Strong people skills and a passion for delivering a welcoming visitor experience in a customer‑facing environment are essential.
Working Hours & Salary
This is a permanent position working 30 hours per week on a rota basis between Monday and Sunday, including some weekends and occasional evenings. Salary is £20,194.44 per annum (FTE £25,243.05).
Benefits
- Annual leave entitlement starts at 26 days per annum, increasing annually to 29 days plus Bank Holidays.
- Additional benefits include company sick pay, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme, and discounts in our Nature Discovery Centres.
Equality & Diversity
Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. We are a Disability Confident employer and encourage applicants who have a disability to inform us so we can provide an accessible interview process. We also support the Armed Forces Covenant and guarantee interview opportunities to veterans who meet the minimum criteria for an advertised role. Our values are Impactful, Collaborative, United and Proactive.
Contact address: Abbotts Hall Maldon Road Great Wigborough Colchester Essex CO5 7RZ United Kingdom
Assistant Centre Manager (Thorndon) in Brentwood employer: Essex Wildlife Trust Ltd
Essex Wildlife Trust is an exceptional employer, offering a unique opportunity to work in the beautiful Thorndon Country Park while contributing to vital conservation efforts. With a strong commitment to employee well-being, we provide generous annual leave, a supportive work culture, and opportunities for personal growth within a passionate team dedicated to inspiring a love of nature. Join us in making a meaningful impact on wildlife and the community in Essex.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager (Thorndon) in Brentwood
✨Tip Number 1
Get to know the company! Research Essex Wildlife Trust and their mission. Understanding their values and goals will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Centre Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and passion for delivering a great visitor experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Essex Wildlife Trust family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Centre Manager (Thorndon) in Brentwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Centre Manager role. Highlight your experience in retail and hospitality, and show us how your skills align with our mission to inspire a love of nature.
Show Your Passion:We want to see your enthusiasm for wildlife and conservation! Share any relevant experiences or personal stories that demonstrate your commitment to protecting nature and engaging with visitors.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Essex Wildlife Trust Ltd
✨Know Your Nature
Familiarise yourself with the Essex Wildlife Trust's mission and values. Understand their commitment to conservation and how they aim to inspire people about nature. This will help you connect your passion for wildlife with their goals during the interview.
✨Showcase Your People Skills
Since the role involves interacting with guests and supervising staff, be ready to share examples of how you've successfully managed customer interactions or led a team. Highlight your strong people skills and any relevant experiences in retail or hospitality.
✨Demonstrate a 'Can-Do' Attitude
Prepare to discuss situations where you've gone above and beyond to support your team during busy times. Employers love candidates who are self-motivated and willing to pitch in wherever needed, so make sure to convey that enthusiasm.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. You might ask about future projects at the Nature Discovery Centre or how they measure success in visitor engagement. This shows you're genuinely interested in contributing to their mission.
