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- Tasks: Welcome patients, manage appointments, and support doctors in a busy clinic.
- Company: Join Essex Private Doctors, a compassionate private GP and menopause clinic in Brentwood.
- Benefits: Earn £13.00/hour, enjoy 20 days holiday, private health insurance, and a pension scheme.
- Why this job: Be the first point of contact, making a real difference in patient care and experience.
- Qualifications: Warm communicator with IT skills; healthcare experience is a plus.
- Other info: Full-time role with flexible hours and a supportive team environment.
The predicted salary is between 27040 - 37856 £ per year.
Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand? Essex Private Doctors, a growing private GP and menopause clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.
What You’ll Do
- Welcome and check in patients and visitors
- Manage appointments using Semble
- Answer calls and emails professionally and promptly
- Verify patient ID, process payments, and update records
- Support doctors with admin, prescriptions, and clinical tasks
- Maintain a tidy, calm and organised reception area
- Uphold high standards of confidentiality, infection control, and patient care
- Assist with stock control, audits, and chaperoning
What We’re Looking For
- Warm, empathetic communicator with excellent spoken/written English
- Confident with IT systems (Semble, Google Workspace, Microsoft Office)
- Calm, organised, discreet, and detail-focused
- A true team player with a positive, “can do” attitude
- Experience in a healthcare setting is an advantage
Working Hours (Full-Time)
- Mon: 10:00–18:00
- Tues: 11:30–19:30
- Wed/Thurs: 10:00–18:00
- Fri: 07:45–15:45
- One Saturday morning in three: 07:45–12:45
- Monthly team meeting: Thurs, 18:00–19:00
- Flexibility and holiday cover are essential.
Salary & Benefits
- £13.00/hour – £27,040 base salary
- Overtime for Saturdays (paid at 1.5x)
- 20 days holiday + bank holidays (increases with service)
- Private health insurance (after qualifying period)
- Pension scheme
- On-site staff parking
- Enhanced DBS required
Location: Essex Private Doctors, 57 Crown Street, Brentwood CM14 4BD. This is an on-site role – remote working is not available.
Contact Detail:
Essex Private Doctors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the Semble system mentioned in the job description. If you can demonstrate your ability to navigate this software during the interview, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in a healthcare setting, even if it's not directly related to reception work. This will help you stand out as someone who understands the unique challenges and demands of a medical environment.
✨Tip Number 3
Prepare examples of how you've handled stressful situations in the past. Being calm under pressure is crucial for this role, so having specific anecdotes ready will demonstrate your suitability.
✨Tip Number 4
Show your enthusiasm for patient care and support. Research Essex Private Doctors and be ready to discuss why you want to be part of their team, as this will reflect your genuine interest in the position.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare settings, especially any roles that involved patient interaction or administrative tasks. Emphasise your organisational skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and empathetic communication style. Mention specific examples of how you've provided excellent customer service in previous roles, particularly in fast-paced environments.
Highlight IT Proficiency: Since the role requires confidence with IT systems like Semble and Google Workspace, mention any relevant experience you have with these tools. If you have certifications or training in these areas, be sure to include them.
Showcase Teamwork and Flexibility: In your application, illustrate your ability to work as part of a team and your willingness to be flexible with working hours. Provide examples of past experiences where you successfully collaborated with others or adapted to changing circumstances.
How to prepare for a job interview at Essex Private Doctors
✨Show Your Warmth
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to convey your friendly and empathetic nature during the interview. Share examples of how you've successfully communicated with patients or clients in the past.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Discuss any experience you have with appointment scheduling or using IT systems like Semble, Google Workspace, or Microsoft Office. Being organised is key in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and maintain confidentiality. Prepare scenarios where you had to stay calm under stress or manage sensitive information, as these are crucial in a healthcare setting.
✨Emphasise Teamwork
Being a team player is essential for this role. Talk about your experiences working collaboratively with others, especially in a healthcare context. Show that you understand the importance of supporting doctors and colleagues to provide the best patient care.
