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- Tasks: Welcome patients, manage appointments, and support doctors with admin tasks.
- Company: Join Essex Private Doctors, a compassionate private GP and menopause clinic in Brentwood.
- Benefits: Earn £13.00/hour, enjoy 20 days holiday, private health insurance, and on-site parking.
- Why this job: Be the first point of contact, making a real difference in patient care and experience.
- Qualifications: Warm communicator, IT savvy, detail-oriented, and ideally with healthcare experience.
- Other info: Full-time role with flexible hours; must be available for one Saturday morning every three weeks.
The predicted salary is between 27040 - 37856 £ per year.
Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand? Essex Private Doctors, a growing private GP and menopause clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.
What You’ll Do
- Welcome and check in patients and visitors
- Manage appointments using Semble
- Answer calls and emails professionally and promptly
- Verify patient ID, process payments, and update records
- Support doctors with admin, prescriptions, and clinical tasks
- Maintain a tidy, calm and organised reception area
- Uphold high standards of confidentiality, infection control, and patient care
- Assist with stock control, audits, and chaperoning
What We’re Looking For
- Warm, empathetic communicator with excellent spoken/written English
- Confident with IT systems (Semble, Google Workspace, Microsoft Office)
- Calm, organised, discreet, and detail-focused
- A true team player with a positive, “can do” attitude
- Experience in a healthcare setting is an advantage
Working Hours (Full-Time)
Mon: 10:00–18:00 | Tues: 11:30–19:30 | Wed/Thurs: 10:00–18:00 | Fri: 07:45–15:45 | One Saturday morning in three: 07:45–12:45 | Monthly team meeting: Thurs, 18:00–19:00 | Flexibility and holiday cover are essential.
Salary & Benefits
£13.00/hour – £27,040 base salary | Overtime for Saturdays (paid at 1.5x) | 20 days holiday + bank holidays (increases with service) | Private health insurance (after qualifying period) | Pension scheme | On-site staff parking | Enhanced DBS required
Location: Essex Private Doctors, 57 Crown Street, Brentwood CM14 4BD | This is an on-site role – remote working is not available.
Locations
Medical Receptionist employer: Essex Private Doctors
Contact Detail:
Essex Private Doctors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the Semble system, as it's crucial for managing appointments. Consider watching tutorial videos or reading user guides to get a head start on how it works.
✨Tip Number 2
Brush up on your communication skills, especially in a healthcare context. Practising how to handle patient inquiries and concerns can help you stand out during the interview.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed busy environments in the past. Think about specific situations where you maintained calm under pressure.
✨Tip Number 4
Research Essex Private Doctors and their services. Understanding their approach to patient care will allow you to align your answers with their values during the interview.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in healthcare settings. Emphasise skills like communication, organisation, and IT proficiency, as these are crucial for the Medical Receptionist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and empathetic communication style. Mention specific examples of how you've handled patient interactions or worked in fast-paced environments to demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly with systems like Semble and Microsoft Office. Mention any experience you have with appointment management and patient care to align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Receptionist.
How to prepare for a job interview at Essex Private Doctors
✨Show Your Warmth
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to convey your friendly and empathetic nature during the interview. Share examples of how you've successfully communicated with patients or clients in the past.
✨Demonstrate Organisational Skills
Highlight your ability to stay calm and organised under pressure. Discuss any previous experiences where you managed multiple tasks simultaneously, especially in a fast-paced environment. This will show that you're well-suited for the role.
✨Familiarise Yourself with IT Systems
Since the role involves using systems like Semble and Google Workspace, it's beneficial to mention any relevant experience you have with these or similar tools. If you haven't used them before, express your willingness to learn quickly.
✨Emphasise Teamwork
Being a team player is crucial in this role. Prepare to discuss how you've collaborated with others in previous jobs, particularly in healthcare settings. This will demonstrate your ability to contribute positively to the team at Essex Private Doctors.
