At a Glance
- Tasks: Welcome patients, manage appointments, and support doctors in a busy medical environment.
- Company: Join Essex Private Doctors, a compassionate private GP and menopause clinic in Brentwood.
- Benefits: Earn £13.00/hour, enjoy 20 days holiday, private health insurance, and on-site parking.
- Why this job: Be the first point of contact, making a real difference in patient care and experience.
- Qualifications: Friendly communicator with IT skills; healthcare experience is a plus.
- Other info: Full-time role with flexible hours; must be available for Saturday mornings.
The predicted salary is between 27040 - 27040 £ per year.
We’re Hiring – Medical Receptionist | Essex Private Doctors | Brentwood
Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand? Essex Private Doctors, a growing private GP and menopause clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.
What You’ll Do
- Welcome and check in patients and visitors
- Manage appointments using Semble
- Answer calls and emails professionally and promptly
- Verify patient ID, process payments, and update records
- Support doctors with admin, prescriptions, and clinical tasks
- Maintain a tidy, calm and organised reception area
- Uphold high standards of confidentiality, infection control, and patient care
- Assist with stock control, audits, and chaperoning
What We’re Looking For
- Warm, empathetic communicator with excellent spoken/written English
- Confident with IT systems (Semble, Google Workspace, Microsoft Office)
- Calm, organised, discreet, and detail-focused
- A true team player with a positive, “can do” attitude
- Experience in a healthcare setting is an advantage
Working Hours (Full-Time)
- Mon: 10:00–18:00
- Tues: 11:30–19:30
- Wed/Thurs: 10:00–18:00
- Fri: 07:45–15:45
- One Saturday morning in three: 07:45–12:45
- Monthly team meeting: Thurs, 18:00–19:00
Flexibility and holiday cover are essential.
Salary & Benefits
- ~£13.00/hour – £27,040 base salary
- ~ Overtime for Saturdays (paid at 1.5x)
- ~20 days holiday + bank holidays (increases with service)
- ~ Private health insurance (after qualifying period)
- ~ Pension scheme
- ~ On-site staff parking
- ~ Enhanced DBS required
Location: Essex Private Doctors, 57 Crown Street, Brentwood CM14 4BD
This is an on-site role – remote working is not available.
Locations
Front of House/ Medical Receptionist employer: Essex Private Doctors
Contact Detail:
Essex Private Doctors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/ Medical Receptionist
✨Tip Number 1
Familiarise yourself with the Semble system before your interview. Understanding how to manage appointments and patient records will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in a healthcare context. Practising how to handle patient enquiries with empathy and professionalism can set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed busy environments in the past. Being able to share specific instances where you maintained calm under pressure will resonate well with the hiring team.
✨Tip Number 4
Research Essex Private Doctors and their services. Showing that you understand their mission and values during your conversation can highlight your genuine interest in the role and the company.
We think you need these skills to ace Front of House/ Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare settings, especially any roles that involved patient interaction or administrative tasks. Emphasise your organisational skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and empathetic communication style. Mention specific examples of how you've provided excellent customer service in previous roles, particularly in fast-paced environments.
Highlight IT Proficiency: Since the role requires confidence with IT systems like Semble and Google Workspace, be sure to mention any relevant experience you have with these tools. If you have certifications or training, include those as well.
Showcase Teamwork and Flexibility: In your application, illustrate your ability to work as part of a team and your willingness to be flexible with working hours. Provide examples of how you've successfully collaborated with colleagues in past positions.
How to prepare for a job interview at Essex Private Doctors
✨Show Your Warmth
As a Front of House/Medical Receptionist, your ability to communicate warmly and empathetically is crucial. Practice how you introduce yourself and engage with the interviewer, showcasing your friendly nature and ability to connect with patients.
✨Demonstrate Organisational Skills
Prepare examples from your past experiences that highlight your organisational skills. Discuss how you manage appointments, handle multiple tasks, and maintain a tidy reception area, as these are key aspects of the role.
✨Familiarise Yourself with IT Systems
Since the role requires confidence with IT systems like Semble and Google Workspace, make sure to brush up on these tools before the interview. Be ready to discuss your experience with similar software and how you adapt to new technologies.
✨Emphasise Teamwork and Flexibility
Being a team player is essential in this role. Prepare to share examples of how you've worked collaboratively in previous positions and your willingness to be flexible with working hours, especially regarding the Saturday shifts.