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- Tasks: Join Essex Police as a PNC Support Officer, handling data and supporting operational policing.
- Company: Essex Police is dedicated to ensuring safety and integrity in the community.
- Benefits: Enjoy a competitive salary, career progression, and a diverse, inclusive workplace.
- Why this job: Be part of a dynamic team, making a real impact on public safety and data integrity.
- Qualifications: Strong analytical skills, experience with databases, and excellent communication abilities are essential.
- Other info: This role requires security clearance and offers opportunities for personal and professional growth.
The predicted salary is between 24219 - 28650 £ per year.
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Client:
Essex Police
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ac2826031230
Job Views:
9
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
Location of Role: Chelmsford
Advert Closing Date: 18/07/2025
Starting Salary: £24,219.00(pro-rata for part-time vacancies)
Part/Full Time:Full Time
Contract Type: Permanent
Working Pattern: Other (see advert text)
An exciting opportunity has arisen for an individuals to undertake the role of Police National Computer (PNC) Support Officer located within the PNC Bureau at Essex Police Headquarters.
We are looking for staff to cover office hours positions, typically on a rota between 08.00 and 18.00, Monday to Friday.
You will be part of a multi-skilled, dynamic team, supporting operational policing by receiving and actioning enquiries and messages in relation to the Police National Computer, Athena and other police record systems.
The PNC Bureau ensures the accuracy and integrity of data held within the Police National Computer (PNC) and provides a timely, effective enquiry and update service in relation to the system. This involves the storage of data and release of information held on PNC, along with other related systems, all of which is processed in accordance with legislative requirements and national and local policy, to support the effective delivery of operational policing objectives for Essex Police.
A new and developing feature of the role is the introduction of the Law Enforcement Data Service (LEDS), which is gradually being rolled out to all forces across the country. As a new entrant to the section, you will be at the forefront in ensuring the new system is embedded into our working practices, supporting the force and its objectives as a whole.
This is a challenging role that requires the successful candidates to work both independently and as part of a larger team whilst maintaining consistent levels of attention to detail.
Within the role you will be required to demonstrate the ability to interpret and analyse data whilst investigating and resolving inconsistencies, therefore strong computer, literacy, and numeracy skills along with experience of using databases is essential.
At shortlisting we will be looking for essential evidence of:
- Previous experience of gathering information and your ability to analytically review material in order to make informed decisions.
- Strong written and verbal communication skills, as you will be required to provide rationales to support the decisions you make.
- Strong telephone and listening skills are essential to ensure accurate dialogue with callers.
- Your ability to work in an open-minded and innovative way bringing solutions to problems you face.
- Your experience of office technology, including Microsoft products such as Word and Excel.
Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of£28,650.00.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
As a Disability Confident Leader we:
- have subjected our Disability Confident self-assessment to externalchallenge and validation
- are taking an active leadership role in encouraging and helping otheremployers on their journey to becoming Disability Confident.
Diversity, Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Job Segment: Police, Security Clearance, Technical Support, Security, Government, Technology
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Created on 18/07/2025 by TN United Kingdom
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PNC Support Officer (Headquarters, Chelmsford/Office Based) employer: Essex Police
Contact Detail:
Essex Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PNC Support Officer (Headquarters, Chelmsford/Office Based)
✨Tip Number 1
Familiarise yourself with the Police National Computer (PNC) and its functionalities. Understanding how the PNC operates will not only help you in the role but also demonstrate your genuine interest in the position during interviews.
✨Tip Number 2
Brush up on your data analysis skills. Since the role involves interpreting and analysing data, being able to showcase your analytical abilities through examples or scenarios can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, both verbal and written. As you'll need to provide rationales for your decisions, being articulate and clear in your explanations will be crucial in making a positive impression.
✨Tip Number 4
Network with current or former employees of Essex Police if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews or assessments.
We think you need these skills to ace PNC Support Officer (Headquarters, Chelmsford/Office Based)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the PNC Support Officer position. Highlight key skills such as data analysis, communication, and attention to detail in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous roles where you gathered information, analysed data, or worked with databases.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the role. Use specific examples from your past experiences to demonstrate your analytical skills and ability to communicate effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Essex Police
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a PNC Support Officer. Be prepared to discuss how your skills and experiences align with the requirements, especially regarding data analysis and communication.
✨Showcase Your Technical Skills
Since the role involves using databases and office technology, be ready to demonstrate your proficiency in Microsoft Word and Excel. You might be asked about specific scenarios where you've used these tools effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle inconsistencies in data. Think of examples from your past experiences where you successfully resolved issues or made informed decisions based on data analysis.
✨Emphasise Communication Skills
Strong written and verbal communication skills are crucial for this role. Prepare to discuss how you've effectively communicated complex information in the past, and be ready to demonstrate your listening skills during the interview.
