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- Tasks: Manage traffic summons cases and gather evidence from victims and witnesses.
- Company: Join the Traffic Summons Team at Ashford Police Station.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Why this job: Make a real difference in road safety while developing your administrative skills.
- Qualifications: Strong communication skills and experience with computer applications preferred.
- Other info: Opportunity for career growth and influence best practices in a dynamic role.
The predicted salary is between 25809 - 28909 £ per year.
Location of Role: Ashford
Advert Closing Date: 10/02/2026
Starting Salary: £25,809.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen for a Caseworker to join the Traffic Summons Team, based at Ashford Police Station. This is a varied and challenging role in which you will be responsible for carrying out a wide range of administrative duties relating to road traffic collisions and traffic offence allegations.
In this role, you will:
- Collect evidence from victims and witnesses
- Liaise closely with reporting officers
- Carry out further enquiries to ensure all relevant evidence is gathered
- Play a key role in progressing cases within statutory time limits
- Keep victims and witnesses informed and updated throughout the process
Excellent communication skills are essential, as you will communicate daily with members of the public including defendants, victims and witnesses, as well as police officers, Court staff and CPS officials. Experience of using a broad range of computer applications would be advantageous.
This role would suit someone who can effectively prioritise and plan their workload while also identifying opportunities to improve working processes. You will be encouraged to influence best practice and contribute to delivering a high level of service while achieving maximum efficiency.
The role offers flexibility in terms of place of work, including working from home. Where home working is agreed, you will be required to attend the designated Team Zone at Ashford Police Station on average one or two days per week, as agreed with the line manager.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
Traffic Summons Caseworker (Home Based/Ashford) employer: Essex Police
Contact Detail:
Essex Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Summons Caseworker (Home Based/Ashford)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Kent Police or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to casework and communication skills. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your tech skills! Since experience with computer applications is a plus, be ready to discuss any relevant software you've used. We want to see how you can leverage technology in your role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Traffic Summons Caseworker (Home Based/Ashford)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Traffic Summons Caseworker. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of communication with various stakeholders, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a previous role.
Highlight Your Organisational Skills: As a Caseworker, you'll need to juggle multiple tasks and deadlines. In your application, let us know how you prioritise and manage your workload. Share any tools or methods you use to stay organised – we love a good planner!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Essex Police
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Traffic Summons Caseworker. Familiarise yourself with the types of cases you'll be handling, and think about how your skills can contribute to managing road traffic collisions and offences effectively.
✨Brush Up on Communication Skills
Since you'll be dealing with victims, witnesses, and police officers, practice clear and concise communication. Consider role-playing scenarios where you might need to explain complex information or gather evidence from distressed individuals.
✨Showcase Your Organisational Skills
This role requires excellent prioritisation and planning abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved processes. Be ready to discuss how you can maintain efficiency while ensuring all evidence is collected within statutory time limits.
✨Familiarise Yourself with Technology
As the job involves using various computer applications, make sure you're comfortable with technology. If there are specific tools mentioned in the job description, try to learn about them beforehand. Being tech-savvy will show that you're ready to hit the ground running.
