Public Disclosure Assistant (Home based/Maidstone Police Station)
Public Disclosure Assistant (Home based/Maidstone Police Station)

Public Disclosure Assistant (Home based/Maidstone Police Station)

Maidstone Full-Time 19700 - 24600 ÂŁ / year (est.) No home office possible
Go Premium
Essex Police and Kent Police

At a Glance

  • Tasks: Assist with public inquiries and manage information requests in a dynamic team environment.
  • Company: Join Kent Police, a vital organisation dedicated to community safety and transparency.
  • Benefits: Enjoy flexible working options, including potential home-based roles and competitive salary increments.
  • Why this job: Make a real impact while developing your skills in a supportive and progressive workplace culture.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office are essential; knowledge of data protection is a plus.
  • Other info: Opportunities for career progression within the Public Disclosure Team await motivated candidates.

The predicted salary is between 19700 - 24600 ÂŁ per year.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Public Disclosure Assistant (Home based/Maidstone Police Station)

Location of Role: Maidstone

Advert Closing Date: 01/08/2025

Starting Salary: ÂŁ24,768.00(pro-rata for part-time vacancies)

Part/Full Time:Full Time

Contract Type: Permanent

Working Pattern: Mon-Fri

To support a growing and increasingly important Information Management Department two full-time opportunities have arisen to undertake the role of Public Disclosure Assistant.

This is a challenging role as part of the Public Disclosure Team’s Admin Hub acting as the initial point of contact, responding to enquiries from members of the public, internal members of staff at all levels and other sources providing advice and guidance.

You will review and log requests/directions clarifying with the applicant any areas where the request or direction is unclear or where further information/action is required, such as payment of a reasonable fee in accordance with force policy. You will track response progress and support the drafting of written communication with the applicants, ensuring that high standards are maintained, and responses are delivered within the required timescales.

You will work collaboratively with the Public Disclosure Officers and Senior Public Disclosure Officers in terms of administrative tasks to support the progression of cases and the timely disclosure of information/material.

The successful candidates will be able to demonstrate the following essential skills:

  • Ability to deal tactfully and diplomatically with people, using sound judgement and discretion
  • Strong verbal and written communication skills
  • Competence in the use of the Microsoft Office suite
  • Ability to prioritise workloads in order to meet legislative timescales
  • In addition, it will be desirable for the successful candidates to be able to demonstrate:
  • Practical understanding of data protection and freedom of information legislation
  • Knowledge or good general awareness of the policing environment/force structure

These opportunities would suit two highly motivated and dynamic individuals who can bring their experience and knowledge to an increasingly important role within our organisation.

There are opportunities within the Public Disclosure Team for future progression to the roles of Public Disclosure Officer and Senior Public Disclosure Officer.

For further information or for an informal discussion in relation to this role and the wider Public Disclosure Team please contact the recruiting Senior Public Disclosure Officer internally internally via teams – Sophie Streatfield sophie.streatfield@kent.police.uk or Adam Staden Adam.staden@kent.police.uk

Kent Police offer smarter working which designates that certain roles can have flexibility in terms of place of work, including the potential to work from home for those who would like to. The specific requirements of this role will be discussed during the interview stages with candidates. In the event that home working is agreed for the successful candidates, there will be a requirement to regularly attend a contractual workplace location, as agreed with the line manager. The contractual workplace location for this role is Maidstone Police Station. Please note that any excess travel costs from the existing contractual workplace location to any future contractual workplace location will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.

Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum ofÂŁ28,239.00.

Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833.

Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain.

If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.

#J-18808-Ljbffr

Public Disclosure Assistant (Home based/Maidstone Police Station) employer: Essex Police and Kent Police

Kent Police is an exceptional employer, offering a supportive work culture that values collaboration and professional growth. With flexible working arrangements, including the option to work from home, employees can achieve a healthy work-life balance while contributing to vital public service. The Public Disclosure Assistant role not only provides competitive salary increments but also opens pathways for career advancement within the organisation, making it an ideal choice for motivated individuals seeking meaningful employment in the community.
Essex Police and Kent Police

Contact Detail:

Essex Police and Kent Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Public Disclosure Assistant (Home based/Maidstone Police Station)

✨Tip Number 1

Familiarise yourself with data protection and freedom of information legislation. Understanding these laws will not only help you in the role but also demonstrate your commitment to the responsibilities of a Public Disclosure Assistant.

✨Tip Number 2

Reach out to current employees in the Public Disclosure Team for insights about the role and the team dynamics. This can provide you with valuable information that you can use to tailor your approach during the interview.

✨Tip Number 3

Practice your verbal communication skills, as this role requires tact and diplomacy when dealing with enquiries. Consider role-playing scenarios with a friend to build your confidence in handling various situations.

✨Tip Number 4

Be prepared to discuss how you prioritise workloads effectively. Think of examples from your past experiences where you successfully managed multiple tasks under tight deadlines, as this will be crucial for meeting legislative timescales.

We think you need these skills to ace Public Disclosure Assistant (Home based/Maidstone Police Station)

Tact and Diplomacy
Strong Verbal Communication Skills
Strong Written Communication Skills
Microsoft Office Proficiency
Time Management
Attention to Detail
Data Protection Knowledge
Freedom of Information Legislation Awareness
Judgement and Discretion
Ability to Prioritise Workloads
Collaborative Working
Administrative Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Public Disclosure Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft Your 'Reason for Application': Since the shortlisting is based on your 'reason for application', ensure you provide detailed examples of your relevant experience, skills, and abilities. Use specific instances that demonstrate your competence in communication, data protection, and administrative tasks.

Character Count Awareness: Be mindful of the 9000 character limit for your application response. Use an online character counter to check your count, as it may differ from Microsoft Word. Make every word count by being concise yet informative.

Proofread Your Application: Before submitting, proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is crucial for the role of Public Disclosure Assistant.

How to prepare for a job interview at Essex Police and Kent Police

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Public Disclosure Assistant. Be prepared to discuss how your skills align with the requirements, especially in areas like communication and data management.

✨Demonstrate Communication Skills

Since this role involves responding to enquiries and drafting written communications, practice articulating your thoughts clearly. You might be asked to provide examples of how you've effectively communicated in previous roles.

✨Showcase Your Knowledge of Legislation

Familiarise yourself with data protection and freedom of information legislation. Be ready to discuss how these laws impact the role and provide examples of how you have applied similar knowledge in past experiences.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your judgement and discretion when dealing with sensitive information. Think of situations where you had to handle confidential matters and how you approached them.

Public Disclosure Assistant (Home based/Maidstone Police Station)
Essex Police and Kent Police
Location: Maidstone
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>