At a Glance
- Tasks: Handle public enquiries and provide top-notch customer service in various locations.
- Company: Join a regional law enforcement agency dedicated to serving the community.
- Benefits: Starting salary of £25,809 with potential growth, plus flexible full-time and part-time options.
- Why this job: Make a difference in your community while developing valuable skills in public service.
- Qualifications: Experience in public service and strong multi-tasking abilities are essential.
- Other info: Dynamic team environment with opportunities for career advancement.
The predicted salary is between 25809 - 29424 £ per year.
A regional law enforcement agency is seeking a Public Enquiry Officer for various locations in Kent, including Northfleet. The role offers both full-time and part-time positions, with a starting salary of £25,809, increasing to £29,424 over time.
Key responsibilities include:
- Handling public enquiries
- Taking detailed reports
- Maintaining a high standard of customer service
Ideal candidates will demonstrate experience in public service and the ability to multi-task effectively in a team environment.
Public Enquiry Officer – Local, Multi-Location Role in Margate employer: Essex Police and Kent Police
Contact Detail:
Essex Police and Kent Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Enquiry Officer – Local, Multi-Location Role in Margate
✨Tip Number 1
Network like a pro! Reach out to people in the law enforcement field or those who work in public service. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to public enquiries and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your multi-tasking skills during interviews. Share specific examples of how you've juggled multiple responsibilities in previous roles, especially in a team setting.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Public Enquiry Officer – Local, Multi-Location Role in Margate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Public Enquiry Officer role. Highlight your experience in public service and any relevant skills that show you can handle enquiries and maintain great customer service.
Showcase Your Multi-Tasking Skills: In your application, give examples of how you've successfully managed multiple tasks at once. This is key for the role, so let us know how you thrive in a busy environment!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate well-structured applications that are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Essex Police and Kent Police
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Public Enquiry Officer. Familiarise yourself with handling public enquiries and taking detailed reports. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since maintaining a high standard of customer service is key, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you went above and beyond to assist someone, as this will demonstrate your commitment to excellent service.
✨Demonstrate Your Multi-Tasking Abilities
In a role that requires effective multi-tasking, be ready to discuss how you've successfully managed multiple tasks in previous jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational skills.
✨Research the Agency and Its Values
Take some time to learn about the regional law enforcement agency and its mission. Understanding their values and how they serve the community will allow you to align your answers with their goals, making you a more appealing candidate.