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- Tasks: Handle public inquiries and take accurate reports while delivering top-notch customer service.
- Company: Join a regional law enforcement agency dedicated to serving the community.
- Benefits: Competitive salary with opportunities for full-time or part-time work.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Prior public service experience and strong multitasking abilities required.
- Other info: Flexible locations across Kent with a supportive team environment.
The predicted salary is between 25809 - 29424 £ per year.
A regional law enforcement agency in the United Kingdom is seeking a Public Enquiry Officer. This role offers both full-time and part-time opportunities with a starting salary of £25,809, ascending to £29,424.
Key tasks involve:
- Handling public inquiries
- Taking accurate reports
- Ensuring excellence in customer service
Ideal candidates should have prior public service experience and the ability to effectively manage multiple tasks within a team setting. This position is available in various locations across Kent.
Public Enquiry Officer — Customer Service & Reports in Margate employer: Essex Police and Kent Police
Contact Detail:
Essex Police and Kent Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Enquiry Officer — Customer Service & Reports in Margate
✨Tip Number 1
Network like a pro! Reach out to current or former Public Enquiry Officers on LinkedIn. They can give you insider tips and maybe even refer you directly to the hiring team.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and public inquiries. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your multitasking skills! During interviews, share specific examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Public Enquiry Officer — Customer Service & Reports in Margate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in public service and customer service. We want to see how your skills match the role of a Public Enquiry Officer, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be handling inquiries in this role. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Essex Police and Kent Police
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Public Enquiry Officer. Familiarise yourself with handling public inquiries and taking accurate reports, as these are key aspects of the job. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since this role emphasises excellence in customer service, prepare examples from your past experiences where you successfully managed customer interactions. Think about how you resolved issues or improved service delivery, as this will highlight your ability to excel in this position.
✨Demonstrate Teamwork Abilities
The job requires effective management of multiple tasks within a team setting. Be ready to discuss your experience working in teams, how you contribute to group dynamics, and any specific instances where you helped achieve a common goal. This will show that you can thrive in a collaborative environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the agency and the role. Ask about their approach to public inquiries or how they measure success in customer service. This not only shows your interest but also helps you gauge if the agency is the right fit for you.
