Family and Carer Ambassador

Job Overview

Please note you must have the right to work in the UK to apply for this position.

Due to current Home Office Guidelines, we are unable to sponsor this job role.

As a Family and Carer Ambassador, you will provide practical and emotional support to families and carers of those with complex mental health needs. You will also offer advocacy to ensure that the families\’/carers\’ and patients\’ needs and views are heard and acted upon, regardless of their communication needs. You will identify and address cross-organisational challenges. You will work closely with key agencies across health, education, social care, and the voluntary sector. This will include links with adult services where there are requirements for transition planning or where families or carers are receiving support from adult services.

Main duties of the job

To be successful, you must be proactive, compassionate, detail-oriented, well-organized, and possess strong communication skills. You should be passionate about effecting change and empowering patients, families, and carers. This is a new position, offering opportunities to shape and influence the role and develop relationships with stakeholders and partners.

Role

Lived experience is essential for this role.

What is lived experience? It is the knowledge gained from personally experiencing something.

Examples of Lived Experience

• Being a carer to family or friends
• Extensive experience working on a ward
• Having been a service user

Working for our organisation

EPUT seeks motivated staff who share our Trust values of Care, Learn, and Empower. We offer various benefits, including:

• Season Ticket Loans
• NHS staff discounts
• Excellent training opportunities
• Buying and Selling annual leave scheme
• The chance to work bank shifts to expand experience
• Salary Sacrifice schemes like lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports flexible working options. You are encouraged to discuss possibilities with the recruiting manager. If appointed, you can apply for flexible working from day one.

Join our Staff bank

What is Staff Bank?

Our NHS staff bank is managed by the trust and hires clinical and non-clinical professionals for shifts at our hospitals and community settings. All permanent staff are automatically enrolled, with no obligation to work extra shifts unless desired. If joining in a fixed-term role, indicate on your paperwork if you wish to join.

Important: Please include professional references covering the last three years of employment. Personal or character references are not accepted.

As a new employee, you will cover the initial DBS check costs, deducted from your first salary.

Our Trust is an Equal Opportunities Employer, especially welcoming applications from those with experience of using mental health services and people with disabilities. For alternative formats of the application, contact the Recruitment Department.

The Trust may expire vacancies before the closing date. Check your email regularly; if you haven\’t heard within three weeks, your application was unsuccessful.

We are committed to safeguarding children, young people, and vulnerable adults, with robust recruitment processes.

Note: Due to recent regulations, staff working in care homes or deployed there must be vaccinated against COVID-19 unless exempt. This will be part of pre-employment checks.

Staff deemed at risk will be prioritized for alternative employment. If a post is considered suitable alternative employment, it may be withdrawn from the job list.

Use of Artificial Intelligence (AI)

Applications should be written by the applicant. AI-generated applications may be rejected. Support is available for applicants with disabilities.

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