Public Enquiries Officer: Customer Service Lead in Tonbridge

Public Enquiries Officer: Customer Service Lead in Tonbridge

Tonbridge Full-Time On-site
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Kent Police is seeking a Public Enquiry Officer based in Tonbridge/Swanley to provide frontline support to the public, colleagues and partner agencies. You will be the first point of contact, delivering a professional, compassionate and efficient service and handling enquiries with care.

The role operates on a rotating 4-week shift pattern with hours typically 09:00–17:00, including some weekends. Training is provided, and opportunities to work across division locations exist.

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Public Enquiries Officer: Customer Service Lead in Tonbridge employer: Essex & Kent Police

Kent Police is an exceptional employer, offering a supportive work culture that values diversity and inclusion while providing meaningful opportunities for professional growth within the legal field. Located in Maidstone, employees benefit from a competitive salary structure with incremental increases, a commitment to work-life balance, and the chance to make a significant impact on the community through their legal expertise. Join us to be part of a dedicated team that prioritises the protection of the Force's reputation and the delivery of high-quality legal services.

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Contact Details:

Essex & Kent Police Recruitment Team