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- Tasks: Join a dynamic team managing vehicle recovery and supporting lawful owners.
- Company: Essex Police, committed to diversity and inclusion.
- Benefits: Starting salary of £27,204, flexible working options, and career development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, strong IT skills, and excellent communication.
- Other info: Agile working available, fostering a supportive and inclusive environment.
The predicted salary is between 22700 - 27200 £ per year.
Location of Role: Boreham
Advert Closing Date: 26/03/2026
Starting Salary: £27,204.00 (pro-rata for part-time vacancies)
Part/Full Time: Part Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen for an individual to join the Vehicle Recovery unit currently based at Boreham. As one of our Vehicle Recovery Administrators you will be joining a highly motivated team, dedicated to the identification, retention, protection of evidence and rightful release of vehicles to their lawful owners.
Responsibilities
- This challenging role requires the successful candidate to undertake research and gather information to enable you to make decisions about the retention and release of vehicles.
- You will be required to support the management of vehicles in our possession in line with force policy, the contract and legislation.
- You will review the need to retain items, make decisions on when vehicles/items can be released, arranging for their return, ensuring vehicles and items retained in our possession are kept to a minimum.
- You will work closely in support of the Vehicle Recovery Section Head who is responsible to the Head of Roads Policing for the delivery of the vehicle recovery scheme.
- You will have confidence to provide guidance to officers of all positions thereby enhancing the service offered by the department.
- You must show you have the ability to act confidently and appropriately in a wide range of circumstances, judging when to handle matters personally and when to seek further advice and support.
- You must demonstrate the ability to act with tact, diplomacy and the capacity to remain calm in the face of provocation.
- You will be able to demonstrate competent IT skills, being well versed in a wide range of software packages.
- It is essential that the successful candidate has good all-round general education to at least GCSE A-C or equivalent experience in English and Maths.
- Together with excellent communication skills - you must prove your ability to deal with calls from members of the public as well as other agencies and organisations, whilst also having the ability to build and develop working relationships.
- Changes in processes are constant and therefore you will be open and comfortable in taking on new challenges and working practices.
- We are genuinely an inclusive team and welcome anyone who is hardworking from any background; we embrace diversity and feel that everyone can bring different benefits to the team.
- You will be enthusiastic, self-motivated, highly organised, possess an enquiring mind and have the ability to multi-task and prioritise work at short notice.
- You will be required to work unsupervised at times and will be a good team worker within a small team.
- A high degree of personal responsibility and decision making must be evidenced.
Within your application
- Your ability to deal with calls from members of the public and agencies.
- Evidence of successful team working and an example of when you have worked with others to achieve a task successfully.
- Your ability to gather information from a range of sources and presenting them in a format to aid decision making.
- Your previous experience in the use of IT systems such as Microsoft Word, Excel and any systems you feel are relevant to your application.
Essex Police offer agile working which designates that certain roles can offer flexibility in terms of place of work, including some home working. The specific requirements of this role will be discussed during the interview stages with candidates. The extent of flexibility will be agreed through individual assessment with the line manager to assess operational requirements and individual’s suitability for home working. In the event that home working is agreed for the successful candidate, there will be a requirement to regularly attend the contractual workplace, as agreed with the line manager.
If you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating "Application Support and Adjustments" in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
As a Disability Confident Leader we are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident. Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Essex Police and Kent Police are an equal opportunities employer.
Vehicle Recovery Administrator (Boreham/Agile Working) in Chelmsford employer: Essex & Kent Police
Contact Detail:
Essex & Kent Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Recovery Administrator (Boreham/Agile Working) in Chelmsford
✨Tip Number 1
Get to know the company! Research Essex Police and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with the public and other agencies, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with software like Microsoft Word and Excel. Maybe even prepare a quick demo if you get the chance during the interview.
✨Tip Number 4
Don’t forget to highlight your teamwork experience! Share specific examples of how you've collaborated with others to achieve goals. This will demonstrate your ability to fit into the Vehicle Recovery team.
We think you need these skills to ace Vehicle Recovery Administrator (Boreham/Agile Working) in Chelmsford
Some tips for your application 🫡
Be Specific in Your Application: When filling out your application, make sure to highlight your relevant experience and skills. Use specific examples that relate directly to the responsibilities mentioned in the job description, like your ability to handle calls from the public or your IT skills.
Show Off Your Team Spirit: We love a good team player! In your application, share an example of when you worked successfully with others. This could be a project or task where collaboration was key. It’ll show us you can fit right into our motivated team.
Keep It Clear and Concise: With a character limit of 9000, it’s important to be clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for quality over quantity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Essex & Kent Police
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Vehicle Recovery Administrator. Familiarise yourself with the key tasks like vehicle retention and release processes, as well as the relevant legislation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since you'll be dealing with calls from the public and other agencies, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to handle calls with tact and diplomacy.
✨Highlight Your IT Proficiency
The job requires competent IT skills, so be ready to discuss your experience with software like Microsoft Word and Excel. Bring specific examples of how you've used these tools to gather information or present data. This will show that you're not just familiar with the software but can also leverage it effectively in your work.
✨Emphasise Teamwork and Adaptability
As part of a small team, your ability to work collaboratively is essential. Share examples of successful teamwork from your past experiences, and be prepared to discuss how you've adapted to changes in processes. This will demonstrate your flexibility and willingness to take on new challenges, which is highly valued in this role.