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- Tasks: Join our team to manage security systems and ensure data accuracy.
- Company: Essex Police, a supportive and inclusive workplace.
- Benefits: Starting salary of £25,242, flexible hours, and training opportunities.
- Why this job: Make a difference in public safety while developing your skills.
- Qualifications: Strong communication skills and experience with Microsoft Office required.
- Other info: Office-based role with potential for remote work after training.
The predicted salary is between 21000 - 30000 £ per year.
Location of Role: Chelmsford
Advert Closing Date: 01/04/2026
Starting Salary: £25,242.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen to join the Security Systems team as an administrator. As a security systems administrator your role will be to undertake a range of clerical and administrative duties to support the Security Systems Office. You will update and maintain alarm records to ensure their accuracy and compliance with the National and Essex Police Policy. You will be responsible for issuing invoices and ensuring payment is received.
You will also maintain and update the Essex Police System for Task and Operational Resource Management (STORM) Command and Control system by ensuring all key location comments, newly identified addresses and staffing changes are accurately recorded and kept current. You will be comfortable working within a small friendly team. You must be methodical and accurate in your work, as you will be inputting and verifying a vast amount of critically important data. You must comply with and enforce Security Systems policy and Data Protection laws, so you will be expected to learn these and keep up to date with any changes.
The role involves using a range of computer programmes which will be new to you; therefore, you will need the ability to learn these systems, but don’t worry, you will be given one-to-one support in doing so. Within the first few months, you will be expected to attend a three-day nationally run Security Systems Administrator course which will be fully funded including travel and accommodation, so you must be comfortable travelling alone and spending time away from home.
Applications are to provide evidence of:
- Your previous work background, with a particular focus on managing a workload, prioritisation, data accuracy and data security.
- Evidence of customer service skills, including managing complaints.
- Evidence of strong written and verbal communication skills with the ability to communicate at all levels, because you will be required to provide advice and guidance to industry experts, members of the public and policing colleagues of all ranks.
- Your experience and knowledge of Microsoft Office products such as Excel, Word and Outlook.
- Explaining your ability to learn and use new computer systems, programmes and processes.
The Security Systems Department is located on the Essex Police Headquarters site in Springfield, Chelmsford. This role is office-based agile working, which will allow the opportunity for some working from home once sufficient training has been given. Working hours are 8am to 4pm Monday to Friday, but there is scope for some flexibility around start and finish times. No weekend or Bank Holiday working is required. There is parking available at the Headquarters site, including disabled parking.
For further information about the role please contact Security Systems Manager Jan Toomey via email SecuritySystemsOffice@essex.police.uk. Your application for this role will be shortlisted on the content you provide within the reason for application question, within the application form itself. CVs, covering letters or attachments are not included in the shortlist. Within your reason for application answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process. Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
As a Disability Confident Leader we:
- Have subjected our Disability Confident self-assessment to external challenge and validation.
- Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.
Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included. Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
Security Systems Administrator (Headquarters Chelmsford) employer: Essex & Kent Police
Contact Detail:
Essex & Kent Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems Administrator (Headquarters Chelmsford)
✨Tip Number 1
Get to know the company! Research Essex Police and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to data accuracy, customer service, and communication skills. We can even help you with mock interviews to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the role or even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Security Systems Administrator (Headquarters Chelmsford)
Some tips for your application 🫡
Show Off Your Experience: When filling out the application, make sure to highlight your previous work experience. Focus on how you've managed workloads, prioritised tasks, and ensured data accuracy. This is your chance to shine, so be specific!
Customer Service Skills Matter: Don’t forget to mention your customer service skills! If you've dealt with complaints or provided guidance, share those experiences. We want to see how you can communicate effectively with different people.
Be Clear and Concise: Remember, the reason for application question has a character limit of 9000. Use this space wisely! Be clear and concise in your responses, ensuring you cover all the key points without rambling.
Apply Through Our Website: Make sure to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to navigate, so you can focus on crafting the perfect response.
How to prepare for a job interview at Essex & Kent Police
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Security Systems Administrator. Familiarise yourself with data accuracy, compliance with policies, and the importance of maintaining alarm records. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Skills
Prepare to discuss your previous work experience, especially in managing workloads and ensuring data security. Be ready to provide specific examples of how you've handled customer service situations or complaints, as this is crucial for the role. Highlight your proficiency in Microsoft Office, particularly Excel, as it’s essential for the job.
✨Communicate Clearly
Strong communication skills are a must! Practice explaining complex ideas simply, as you'll need to interact with various stakeholders, from the public to police colleagues. Think of examples where you've successfully communicated in challenging situations, and be prepared to share them.
✨Be Open to Learning
Since you'll be using new computer systems, express your willingness to learn and adapt. Share past experiences where you quickly picked up new software or processes. This will reassure the interviewers that you can handle the training and thrive in the role.